4 Technical Account Manager Jobs in Derry, NH
autostore is Hiring a Technical Account Manager Near Derry, NH
AutoStore is the pioneer of cube-engineered storage systems and is constantly evolving as a company.
We are changing the way goods and services are stored across the globe and are pushing borders to increase efficiency, safety, and develop new products for our customers. We are experiencing rapid and strong growth, and are currently looking for a Technical Account Manager (TAM) who will play a leading role in the AutoStore North American Service and Support Team.
The TAM will manage and coordinate the activities and operations of the Autostore equipment and other end user locations while also supporting Service and Support activities in North America.
Key Responsibilities And Accountabilities
- Provide onsite support at our customer's facilities
- Be an expert on AutoStore equipment supporting the B1 robots and operating the system with a focus on minimizing downtime
- Participate in weekly meetings with partners, management, teams out of the NA office and EU offices
- Handle Salesforce cases and tickets in Jira, troubleshooting and resolving problems
- Participate in 24/7 rotational support
- Be an instructor to partners
- Write knowledge base articles
- Have knowledge about all AutoStore modules
- Follow all internal procedures and processes
- Bachelor's Degree (BA/BS) or equivalent, or four-plus years of related experience and/or training, or equivalent combination of education and experience.
- Ability to manage priorities and workflow.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Working knowledge and understanding of the basic principles, theories, concepts, and practices in the applicable area of engineering/technical.
- Working knowledge of data collection, data analysis, evaluation, and scientific.
- Acute attention to detail.
- Demonstrated ability to plan and organize projects.
- Commitment to excellence and high standards.
- Excellent written and oral communication skills.
- Proficient with Powerpoint, Excel, Word, Salesforce.
- Proven ability to handle multiple projects and meet deadlines.
- Good judgment with the ability to make timely and sound decisions
- Oral Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Business Acumen: Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
- Motivation: Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
- Planning/Organizing: Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
- Professionalism: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
AutoStore Offers
- Competitive Compensation
- Unlimited PTO!
- Generous 6% 401K Match
- Full Medical Benefits
Job Summary
Full Time
Retail
$95k-129k (estimate)
05/26/2024
07/17/2024
autostoresystem.com
FINAGHY, NORTHERN IRELAND
200 - 500
1995
NIALL WARRING CREIGHTON
$10M - $50M
Retail
Related Companies
The job skills required for Technical Account Manager include Presentation, Planning, Salesforce, Written Communication, PowerPoint, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Account Manager positions, which can be used as a reference in future career path planning. As a Technical Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Account Manager. You can explore the career advancement for a Technical Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Technical Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Account Manager job description and responsibilities
Developed new specialty business by providing technical support and relationship management across cross functional teams at new and existing accounts.
01/04/2022: Charlotte, NC
Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.
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Technical account managers provide high-level tech support to their customers and project teams before and after a sale or transaction.
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The technical account manager will work with the client to build strong relationships and ensure customer satisfaction.
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They provide reports to product developers and stakeholders product performance and track account metrics.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Account Manager jobs
Those Technical Account Managers who do attend college, typically earn either a Business degree or a Computer Science degree.
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View more details on Technical Account Manager salaries across the United States.
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Extensive experience within a technical or account management area.
12/23/2021: Madison, WI
Help drive team expertise and technical thought leadership.
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Proven ability to consult and be consulted on topics requiring product/technical expertise.
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Step 3: View the best colleges and universities for Technical Account Manager.
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