Job Overview
We are seeking a dedicated and experienced Auto Repair Shop Manager to oversee daily operations at our Auto Repair Shop. The ideal candidate will have a strong background in sales, team management, punctuality and possess excellent leadership skills. Experience of minimum 3 years and automotive knowledge is required to apply for this position. Please apply by sending your resume. Working Schedule is from Monday to Friday, 8am to 6pm. Commissions paid according to performance over sales goals and to be discussed at the time of the interview. We pay for vacations, holidays and time off (TBD).

Job Type: Full-time

Pay: From $1,300.00 per week

Application Question(s):

• Ahmad is working with his team when another supervisor comes up to him and says, "You should keep an eye on the incompetent people who work for you. They left a mess yesterday that my team had to clean up." Ahmad was unaware of the incident.

What should Ahmad say to her?
A. Tell her that he'd prefer to talk about it in private later
B. Tell her that she's being unprofessional
C. Ask her if she has proof that his team left the mess
D. Thank her for letting him know and promise to talk to his team
E. Apologize for the mess on behalf of his team

• A prospective client tells you she has used your main competitor for 10 years and likes their product.

What would you do?
A. Ask what she would change about your competitor’s product
B. Acknowledge the long-standing relationship, but tell her you should be her supplier
C. Tell her about your product and leave a sample
D. Highlight your competitor’s drawbacks and how your product is superior
E. Thank her for her time and ask for referrals you can pursue

• One of your new employees often gets flustered when customers are angry. You've tried giving her advice, but she isn't improving.

What would you do?
A. Have her role-play angry customer scenarios with a senior employee
B. Ask a senior employee to watch her performance and give her feedback
C. Instruct her to transfer angry customers to more experienced employees
D. Suggest that she review the training manual more thoroughly
E. Closely monitor her performance and intervene to take calls when needed

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Montgomery, TX 77316 (Preferred)

Ability to Relocate:

• Montgomery, TX 77316: Relocate before starting work (Preferred)

Work Location: In person