Description

Reports To: SVP Director of Retail Banking

Position Status: Exempt

EEO/AA employer

Availa Bank believes our people make a difference and we recognize that individual differences and experiences strengthen our teams. Each member of our team is empowered to inspire and enable our clients and the communities we serve to achieve financial success. Click the Apply link to find out more.

This is NOT a remote position.

ASSISTANT BRANCH MANAGER POSITION SUMMARY

This position is responsible for understanding, managing and performing the daily operations of the Retail Department, along with overseeing staff goals and performance. This position will focus on growing new loan and deposit relationships while working toward sales goals, customer retention, and staff development. This job description reflects assignment of essential duties and is subject to change (at management discretion) at any time.

BENEFITS

Availa Bank offers a rich selection of benefits you can personalize to support you and your family’s needs.

Benefits may include:

• Medical, Dental & Vision Plans
• Option for Health Savings Account (HSA)
• Life Insurance (Company paid for employee)
• 401K and Employee Stock Ownership Plan (ESOP)
• Company Paid Short & Long Term Disability Insurance
• Flexible Spending Account (FSA) & Dependent Care
• Eligibility for Tuition Assistance and Discounts
• Employee Assistance Program (EAP)

ASSISTANT BRANCH MANAGER PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES

1. Supervise, provide work direction and complete scheduling for all retail staff 
2. Perform cash drawer audits, conduct performance appraisals, and facilitate new employee training and/or mentoring
3. Participate and lead all employees in the bank’s Retail North Star program and sales goals
4. Perform Universal Banker I, II, and III duties, including consumer lending
5. Serve as a point of contact/have working knowledge of troubleshooting and servicing coin machines, money handling machines, ITMs, ATMs and mechanics of the drive-up equipment
6. Maintain an open line of communication with the Market President
7. Assist with more complex customer issues
8. Assist Director of Retail Banking with specific duties as needed 

Requirements

ASSISTANT BRANCH MANAGER ROLE QUALIFICATIONS:

Education

• High school diploma or equivalent required

Experience

• Minimum of 5 years related experience and/or training
• Prior experience managing a department and/or groups of people required

Other Skills and Abilities

• Strong math skills; add, subtract, multiply and divide in all units of measure
• Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, interpret documents, understand procedures, write reports and correspondence, speak clearly to customers and employees
• Ability to deal with complex problems involving multiple facets and variables in non-standardized situations
• Exceptional organizational and time management skills; ability to function well in a fast-paced environment
• Maintain a complete understanding of regulatory and compliance policies and procedures
• Demonstrate a “lead by example” mentality 
• Be able to work flexible hours and shifts
• Travel to/from and work in multiple locations
• Must have a valid driver’s license and reliable transportation

Supervisory Responsibilities

This position is responsible for supervising staff in accordance with the bank’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and taking corrective action with employees; addressing complaints and resolving problems.

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