Oracle XStore Technical Consultant

Bowling Green, KY (Hybrid)

Job Description

• Provide level 2/3 support of xStore, xCenter and Integrations into and out of the xStore ecosystem.

• Functional Analyst should be able to take issue reported and isolate the issue and determine solution.

• Work closely with Customer IT teams as needed in support of POS and reported issues.

• Document issue and solution.

• Analyze issue to determine root cause.

• Technical Analyst should be able to develop the solution identified upon approval.

• Full testing of the solution as well as regression testing of the application.

• Ability to provide solution in hot fix or in a patch.

• Ability to consolidate patches into releases.

• Flexible with timings ready to support during non-office hours.

• Good communication and customer management skills.