67 Helpdesk Specialist in Washington, DC location Jobs in Washington, DC
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Jamison Professional Services, Inc. (JPS)
Washington, DC | Full Time
$52k-66k (estimate)
11 Months Ago
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Helpdesk Specialist in Washington, DC location
$58k-72k (estimate)
Full Time
2 Weeks Ago
Avani Tech Solutions Private Limited is Hiring a Helpdesk Specialist in Washington, DC location Near Washington, DC
Indotronix is seeking a Helpdesk Specialist in Washington, DC locationPosition: Helpdesk SpecialistLocation: Washington, DCDuration: 6 MonthsUSC and GCBackgroundThe Application and Computer Services section (ACS) of the Division of Management seeks an intermediate-level experienced support specialist to join our user and desktop support team. The candidate provides onsite desktop support to a user base of approximately 600, located in Washington DC and at remote sites. The candidate will support the Endpoint Computing & Administrative Services team (ECAS).
- The candidate must demonstrate technical knowledge and experience with setup, support, configuration, and troubleshooting for Microsoft Windows 10, Microsoft Office 365 suite of products (including Outlook, Word, Excel, PowerPoint, Teams, SharePoint), Microsoft Project/Visio, HP Desktops/Laptops/Tablets, iPhones, and iOS.
- A successful candidate will have professional experience in using Active Directory; executing PowerShell scripts; use of SCCM to manage workstations and laptops; and design and support non-standard Windows 10 configurations as needed.
- A successful candidate will interface with internal customers of varying technical ability and other technical support teams within the client to resolve a wide range of technical issues.
- The candidate must demonstrate ability to follow standard operating procedures and processes and assist the team in automating processes where possible.
- The candidate must have experience managing support efforts using a ticketing system such as ServiceNow or Remedy. The candidate may be called upon to provide occasional support over nights and weekends.
- At least five (5) years of experience providing helpdesk/desktop support in a Microsoft Windows Environment.
- Perform as a Tier 2 or Tier 3 Information Technology Help Desk support.
- Must be customer service oriented and self-motivated.
- Demonstrated analytical and problem-solving skills.
- Strong interpersonal and communication skills who can work with people at various levels of the organization.
Job Summary
JOB TYPE
Full Time
SALARY
$58k-72k (estimate)
POST DATE
06/13/2024
EXPIRATION DATE
12/02/2024
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