Location: Santa Clara,CA Onsite Must 

Type of hire: Full time

Job Description:

WinWire is looking for a Program Director for its Santa Claraoffice in the hot, growing market of Cloud and Data/AI related IT servicesleveraging Microsoft Azure. Working at WinWire provides a compelling

opportunity for a rising star to be part of a winning team andachieve exponential career growth.

Currently, WinWire is looking for a talented and driven individualto deliver great business outcomes leveraging our most strategic alliance (MS)and in turn help us grow exponentially leveraging the

growing presence of Microsoft Azure in the Enterprise.

WinWire is committed to providing an exciting, participatory andcollaborative work environment. In addition to our extremely competitivecompensation packages, be prepared for challenging professional

growth and fun along the way in our work hard, play hard corporateenvironment.

Must-Haves:

• Overall, 20 years of experience with majority in growing orbig IT services/ Consulting firms

• At least 15 years of experience managing onsite-offshorebased delivery and experience leading delivery of Microsoft Technologyproducts.

• Owned P&L and overall delivery management of $15 Mil Revenuein an onsite-offshore delivery execution model

• Single-handedly owned, executed and grown account portfolio of$5Mil from onsite or offshore

• Customer First approach with exceptional relationship buildingand management skills to deliver superior services.

• Outcome oriented execution with clear focus on metrics-baseddelivery assurance.

• Ability to understand WinWire eco-system to deliver acceleratedrevenue growth.

• Would be highly desirable if the candidate has experienceworking with a Pharma/ Life

Sciences company for a minimum of 2 years.

Microsoft - Data AI/ Azure 

Responsibilities:

Delivery Management

1. Be responsible for smooth execution of the assigned developmentand consulting projects.

2. Connect with the offshore Delivery/ Project Managers forproject reviews, risks evaluation and tracking issues on a weekly basis.

3. Conduct regular connects with the customer’s point-of-contactfor project feedback/issues/ escalation and establishing a good relationship.

4. Prepare and drive presentations to customers during MonthlyConnects, Quarterly Business Reviews/ Steerco meetings.

5. Reports progress objectively and concisely to seniormanagement, providing recommendations for acceleration.

6. Be WinWire project team's point of contact for project-specificcustomer escalation/ follow ups. 

7. Be aware of the customer’s delivery process and suggestnecessary internal changes to the delivery process to align with the customer’sprocess.

8. Support India and US hiring team with interview process and smoothonboarding of the selected candidates.

9. Own and maintain Account Playbook with regular updates. 

Account Management

1. Work with the Account Manager & delivery team on any newopportunity (EN) in the Account and review the Opportunity closure plan. 

2. Proactively update the Account Management team of any changesat the customer end 

3. Build and establish relationships with existing and newcontacts within and across departments at the customer location.

4. Initiate, prepare and actively participate in the Monthly andQuarterly Business Review meeting with the customer.

5. Manage P&L for the accounts with respect to Revenue, GrossMargin and operational excellence covering the resource utilization, bench andbilling.

6. Keep WinWire Management team updated of any customerescalation/ concerns/ issues at the project as well as account level.

7. Initiate and Track hiring request with the Hiring Team for allhiring positions (Projects and Consulting) for the account and be responsiblefor closure of the positions.

Technical Competency

1. Be well-versed with Microsoft Technology landscape at Level200 

2. Understand the customer technology landscape to providenecessary guidance to the delivery team.

Job Summary