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Waterfront hotel seeks night auditor in Idaho.
About Us
Nature lover? Outdoor enthusiast? Yet you want career opportunities and all the conveniences of a city?
Join our team at the Red Lion Hotel Templin’s on the River in Post Falls, Idaho.
You’ll enjoy:
Opportunities for career growth. Managed by Avenue5 Residential, the property offers premier benefits and development.
Tranquil beauty and outdoor activities. On the banks of the Spokane River, this property offers breathtaking views. You’ll also have easy access to hiking, fishing, and boating. Marina and private beach on-site.
A dynamic work environment. Red Lion Hotel Templin's on the River will soon undergo extensive renovations and expansion. The result? An exceptional environment for our guests and team.
Meeting new people. Our guests come from around the world for a peaceful getaway. As you interact with them, you’ll hear their stories and make new friends.
Easy driving to airports and attractions. Just 15 miles to Coeur d’Alene Airport. Less than an hour to Spokane International Airport or Silverwood Theme Park.
Summary of Responsibilities:
The night auditor associate serves as our guests’ first point of contact and will manage all aspects of their accommodation in the evening. The hotel Night Auditor’s responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Primary Responsibilities and Objectives:
· Perform all check-in and check-out tasks
· Manage online and phone reservations
· Inform customers about payment methods and verify their credit card data
· Register guests by collecting necessary information (like contact details and exact dates of their stay)
· Welcome guests upon their arrival and assign rooms
· Provide information about our hotel, available rooms, rates, and amenities
· Respond to clients’ complaints in a timely and professional manner
· Liaise with our housekeeping staff to ensure all rooms are clean, and tidy to accommodate guests’ needs
· Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
· Upsell additional facilities and services when appropriate
· Maintain updated records of bookings and payments
· Run overnight reports and email to management
Education and Experience:
· High school diploma is required
· At least one year of customer service experience is required
Skills and requirements:
· Customer service mindset
· Excellent communication and organizational skills
· Be a team player
· Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment
Scheduling:
· Required to maintain a regular schedule which may require working outside of business hours, weekends, and non-traditional holidays
· Ability to work outside of regular business hours as required for events, including nights and weekends
· May be required to be on-call and aid during times of high demand
Environment:
· Exposure to an environment typically found in a hotel or restaurant
· Exposure to hot, cold, wet, humid, or windy conditions
Physical Requirements:
Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. These functions include, but are not limited to:
· Ability to lift, push, and pull up to 25 pounds
· Ability to move around the property several times daily
· Ability to move on uneven surfaces
· Ability to move up and down several flights of stairs several times daily
· Must be able to observe and detect signs of emergency through visual and/or auditory cues
· Must be able to remain stationary, move around, reach, and position oneself as needed for extended periods of time
· Ability to communicate and express or exchange ideas with others as well as those activities in which they must convey detailed or important instructions to other workers accurately, loudly, or quickly
· Ability to perceive the nature of sounds at normal speaking levels, including the ability to receive detailed information through communication, and to make the discriminations in sound
· Visual requirements including color, depth perception, and field vision
· Ability to tolerate stressful situations
· Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct
· Ability to work under minimal to moderate supervision
This job description is not an all-inclusive list of functions and tasks. Over the length of employment, these functions and tasks may change.
Diversity:
Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Full Time
$29k-34k (estimate)
07/20/2024
08/01/2024
The job skills required for Hotel Night Auditor include Customer Service, Credit Card, Housekeeping, Scheduling, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Night Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Night Auditor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Night Auditor positions, which can be used as a reference in future career path planning. As a Hotel Night Auditor, it can be promoted into senior positions as a Hotel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Night Auditor. You can explore the career advancement for a Hotel Night Auditor below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Auditor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Auditor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Auditor job description and responsibilities
Acts as a front desk agent, with the added responsibility of balancing reports from the previous day’s shifts.
01/13/2022: Beaumont, TX
A significant number of hotel auditors use a computerized property management system for daily assessments.
01/14/2022: Jamestown, NY
All charging made by guest’s accounts must be posted on the guest folio, and reviewing all these postings or correction must be made by the night auditor.
02/27/2022: Harrisburg, PA
All receipts of paid-outs and allowances are checked by the night auditor to see whether these receipts have proper authorization from concerning department or not.
03/11/2022: Peoria, IL
Balance and ensure the accuracy of the day’s transactions at a hotel. Either with electronically compiled data or manually summarized day’s activities; the night auditor checks all day data at the end of the hotel day.
12/23/2021: Binghamton, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Auditor jobs
Large hotels typically employ a hotel auditor full-time and smaller ones generally require him to work on a part-time basis.
03/17/2022: Jackson, MS
Most employers prefer at least a high school diploma or equivalent for night auditor positions.
12/20/2021: Roanoke, VA
Must pre prints the guest folios, as to provide the guest with expected check-outs.
02/15/2022: Cleveland, OH
Learn to multitask and remain organized to complete all tasks accurately and efficiently.
01/30/2022: Columbus, OH
Has to balance the audit, as every revenue generating department has the equal balance of debits and credits.
12/20/2021: Bismarck, ND
Step 3: View the best colleges and universities for Hotel Auditor.