17 Hotel Front Desk Associate l Post Falls, ID Jobs in Falls, ID
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Goodwill Industries of the Inland Northwest
Falls, ID | Full Time|Part Time
$27k-36k (estimate)
4 Months Ago
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Goodwill Industries of the Inland Northwest
Falls, ID | Full Time|Part Time
$51k-66k (estimate)
0 Months Ago
Hotel Front Desk Associate l Post Falls, ID
$28k-36k (estimate)
Full Time
1 Month Ago
Avenue5 Residential is Hiring a Hotel Front Desk Associate l Post Falls, ID Near Falls, ID
Summary Of ResponsibilitiesWe're seeking a friendly and professional front desk agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience during their stay. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you!
Responsibilities To Include
Responsibilities To Include
- Greet guests upon arrival and provide them with information about the hotel and its amenities
- Check guests in and out, ensuring accuracy of information and payment processing
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations, cancellations, and modifications
- Maintain knowledge of room availability, rates, and hotel services
- Provide recommendations for local attractions, restaurants, and activities
- Operate phone systems and handle incoming calls with proper phone etiquette
- Assist with night audit duties as needed
- Collaborate with other hotel departments to ensure guest satisfaction
- Maintain a clean and organized front desk area
- Excellent guest relations skills with a strong focus on customer service
- Previous experience in the hotel industry or related field is preferred
- Knowledge of front desk operations and hospitality management principles
- Familiarity with night audit procedures is beneficial but not necessary
- Proficient in using phone systems and handling multiple calls simultaneously
- Strong communication skills, both verbal and written
- Ability to handle difficult situations with professionalism and tact
Job Summary
JOB TYPE
Full Time
SALARY
$28k-36k (estimate)
POST DATE
05/09/2024
EXPIRATION DATE
07/03/2024
WEBSITE
avenue5.com
HEADQUARTERS
SEATTLE, WA
SIZE
1,000 - 3,000
FOUNDED
2014
TYPE
Private
CEO
WING KWAN
REVENUE
$50M - $200M
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