3 Courier Services Supervisor Jobs in Mount Vernon, WA
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Courier Services Supervisor
$64k-83k (estimate)
Full Time | Ambulatory Healthcare Services
3 Weeks Ago
Avero Diagnostics is Hiring a Courier Services Supervisor Near Mount Vernon, WA
Job SummaryThe Courier Services Supervisor is responsible for the maintenance of the courier automobile fleet, documentation of service, and repairs. The Courier Services Supervisor will supervise the courier staff and oversee the hiring, scheduling, and training of the couriers. The Courier Services Supervisor will also be responsible for various errands when needed and will fill in as a courier as needed. This Supervisor position will oversee and support staff at both the Mount Vernon and Bellingham locations.
Our vehicle insurance carrier requires that all Couriers meet the following criteria to be covered by our insurance policy:
Northwest Pathology, P.S. dba Avero Diagnostics operates on a 24/7/365 basis; an individual is required to be responsive and work various shifts, including nights, weekends and holidays. Schedule flexibility with and without advance notice is required.
Essential Job Duties
Monday through Friday 9:00 AM through 5:00 PM
Our vehicle insurance carrier requires that all Couriers meet the following criteria to be covered by our insurance policy:
- Minimum 21 Years of Age
- Three (3) or fewer minor violations/accidents in the past three years, and/or no major violations in the past five (5) years.
Northwest Pathology, P.S. dba Avero Diagnostics operates on a 24/7/365 basis; an individual is required to be responsive and work various shifts, including nights, weekends and holidays. Schedule flexibility with and without advance notice is required.
Essential Job Duties
- Assure that all maintenance on automobiles is performed as scheduled.
- Maintain documentation of all automobile service and repairs.
- Supervise courier staff.
- Train couriers on runs, maintenance, how to change a tire, etc.
- Maintain weekly cleaning of automobiles.
- Drive vehicles to pick up specimens, deliver supplies, and deliver miscellaneous reports on scheduled and unscheduled runs.
- Assemble supplies for physician's offices.
- Deliver supplies to physician's offices.
- Shred miscellaneous and confidential papers.
- Courier is responsible for delivering specimens to the appropriate Avero Diagnostics personnel.
- Daily filing, including completed billing requisitions, supply forms, outside consultation reports, and miscellaneous documents.
- Must be able to drive defensively and follow all laws and policies regarding safe driving.
- Must be able to maintain strict discretion and confidentiality regarding all medical, personal, and business information observed.
- Must demonstrate the ability to follow verbal and written instructions, including but not limited to how to find a location and how to navigate through a physician's office to locate specimens.
- Courier serves as a client services representative when interacting with our customers.
- Develop, implement, and maintain department team operational standards which include but are not limited to work, workflow, client service, task assignments, policies, processes, and procedures.
- Recruit and retain respective team members which includes but is not limited to the following: job description reviews/updates, resume reviews/screening, scheduling and conducting interviews, hiring decisions, etc.
- Administers employment actions provides coaching and guidance to staff, and promotes staff training and development. Ensures staff is properly trained and adheres to SOP’s.
- Communicates with other related departments to coordinate work and resolve issues as needed.
- Provide effective guidance and direction to teams while creating an inclusive environment.
- Manages team health and safety activities. Collaborates with EHS Specialist on safety program, reports injuries and accidents and ensures ongoing Employee health and safety.
- Review, update, and approve team timecards within designated payroll deadlines on a bi-weekly basis.
- Maintains professional attitude and appearance at all times.
- High School Diploma or equivalent required; college degree is a plus
- Active and valid US State-Issued Driver’s License with acceptable motor vehicle record as defined and approved by our vehicle insurance carrier.
- Minimum 2 years of experience required:
- Supervisory role directly managing a team in a fast-paced environment.
- High demand, fast-paced, exceptional client operations environment providing and understanding company services and policies across multiple states.
- Development and management of operational standards which includes but is not limited to work, workflow, task assignments, policies, processes, and procedures
- Laboratory and/or healthcare environment experience is a plus.
- Strong knowledge of automobiles. Ability to maintain automobiles, record maintenance records and supervise couriers.
- Basic knowledge of medical terminology.
- Smartphone device proficiency.
- The ability to drive in inclement weather situations. This includes snow, rain, and ice.
- Exhibits patience and approachability, sets positive tone and example for team member behavior, work ethic & quality, abilities, skills, and overall performance.
- Demonstrates ability to maintain confidentiality at all levels; acts with high integrity.
- Exhibits effective team supervision/management/leadership abilities.
- Establishes and maintains solid interpersonal relationships with team members across all levels of an organization.
- Demonstrates and facilitates professional communication skills; must be able to understand, listen, write, and speak fluently, professionally, and, effectively in the English language.
- Motivated, responsible, and organized self-starter who excels at time management, timely follow-up, and meeting commitments, and possesses a passion for continuous learning and improvement.
- Strong attention to detail, analytical, research, and problem-solving skills. Pro-active ability to identify, assess, improve/refine, and solve complex challenges, processes and/or situations.
- Ability to successfully work collaboratively within a team as well as independently with minimal supervision.
- Flexible and able to thrive in a fast-paced, high-growth, team-based environment while successfully handling competing and ever-changing priorities and responsibilities with frequent interruptions.
- Solid track record of taking responsibility and holding one’s self-accountable for high-quality task deliverables within established deadlines.
- Effective facilitation, collaboration, negotiation, and conflict resolution abilities.
- Exhibit personal presentation in a professional manner as it relates to appearance, communication, and actions.
- Proficient software/computer skills utilizing various applications which include, but are not limited, to the following: MS Windows, MS Outlook, MS Word, MS Excel, health care database/systems, etc.
- Regular and predictable attendance and punctuality.
- Focused on overall team success vs. solely on individual success.
- We share a collaborative obligation to ensure that we conduct ourselves in the utmost ethical manner and that we hold each other accountable to the values and standards of the organization. Every employee has the responsibility to ask questions, seek guidance, and report concerns and/or violations of company policy or ethical standards.
- The organization has several processes in place to communicate with leadership and expects that employees will have a commitment to integrity and uncompromising values.
- This position works in a demanding, fast-paced office and lab environment with the need to meet daily workload requirements. Incumbents may be exposed to chemicals and require the use of personal protection equipment and universal precautions.
- This role routinely uses standard office equipment such as computers/keyboards/mice, printers, phones, mobile devices, photocopiers, filing cabinets, fax machines, etc. The noise level in the office work environment varies from moderate to loud.
- Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
- While performing the duties of this job, the employee is regularly required to talk or hear; sit; stand; walk; use hands to finger, handle or feel; grasp and/or reach with hands and arms; repetitive movements of the wrists, hands and/or fingers.
- Specific vision abilities required by this job include close visual acuity and the ability to adjust focus to perform an activity such as: preparing and analyzing data and figures; reading reports, various forms of charts or records, transcribing; viewing computer monitor(s); extensive reading; and legally operate a motor vehicle.
Monday through Friday 9:00 AM through 5:00 PM
Job Summary
JOB TYPE
Full Time
INDUSTRY
Ambulatory Healthcare Services
SALARY
$64k-83k (estimate)
POST DATE
06/08/2024
EXPIRATION DATE
07/05/2024
WEBSITE
averodx.com
HEADQUARTERS
LUBBOCK, TX
SIZE
50 - 100
FOUNDED
2004
TYPE
Private
CEO
TANNER L MATTISON
REVENUE
$10M - $50M
INDUSTRY
Ambulatory Healthcare Services
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