Job Summary:

The primary role of the IT Business Analyst is to translate business requirements into technology solutions. It requires a person with an entrepreneurial spirit to help identify, select and provide innovative solutions to solve business needs and opportunities. This position actively participates in the delivery of IT-related projects and enhancements in support of the Enterprise. The IT Business Analyst will maintain relationships with the business and drive standard business processes across the Enterprise. This individual must remain flexible, manage multiple priorities and effectively collaborate across technology teams and global business units. This position requires excellent communication skills and the ability to work with diplomacy and a positive attitude. 

Duties & Responsibilities: 

• Managing the project lifecycle including development of project charters, project plans, system requirements, functional and detailed specifications, test plans, and project-related documentation. 

• Manage multiple, simultaneous projects, often with competing priorities. 

• Collaborate and matrix-manage cross-functional resources to achieve project outcomes. 

• Technology and vendor selection. 

• Negotiate with and review contracts and quotes from vendors. 

• Communicate and collaborate with team members, customers and vendors. 

• Assist team members as needed. 

• May be required to handle confidential tasks and/or projects. 

• Must work closely with and communicate frequently with the Director, Implementation Services to ensure that project and departmental goals are being supported and met. 

• Position may require travel as needed and may be required to travel outside the State of Florida and the USA. 

• Available to work after hours and weekends as required. 

• Other duties and projects as assigned by supervisor. 

Required Qualifications: 

• Oracle SaaS / Oracle Fusion experience (ERP, CRM, HCM). 

• Minimum 5 years of experience in business. 

• Minimum 5 years of experience of direct client interaction and customer-service. 

• Professional appearance and behavior required including, but not limited to, punctuality, positive attitude, and reliability. 

• Excellent communication and written skills are vital, should be comfortable with people as well as technology. 

• Must be able to work well with others in a team as well as independently, collaboration skills are vital. 

• Able to work effectively at all levels of the organization with ability to convey a correct sense of urgency based on customer or business impact. 

• High level of accountability and can instill a sense of credibility when speaking with customers and/or vendors. 

• Advanced problem solver with the ability to sort through complex issues and conduct comparative analysis of multiple solutions. 

• Excellent organizational and multi-tasking skills – prioritizes and performs a variety of concurrent tasks with efficiency and minimal direction. 

• Ability to follow written and verbal instructions. 

• Must be detail oriented. 

• Must be a quick learner and adaptable to change in process or required activities. 

• Must demonstrate integrity, business ethics, and ability to be trusted with confidential information. 

• Demonstrated successes managing multiple, concurrent projects. 

Preferred Qualifications:

• Bachelor’s degree in business or related field. 

Travel: 

• May require occasional travel. 

Language: 

• Ability to read, write, speak, and understand English. 

Physical Demands: 

• Sit for long periods of time at a computer terminal and in meetings. 

• May occasionally lift at least 35 lbs. 

• May occasionally work in confined spaces. 

• May occasionally work in loud and noisy spaces. 

Working Conditions: 

• This job operates in an administrative office setting. 

• This non-remote position works in an office / professional environment.