135 Customer Service Representative - Patient Refunds Jobs in Los Angeles, CA
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Customer Service Representative - Patient Refunds
$41k-52k (estimate)
Full Time
1 Day Ago
Avispa Technology is Hiring a Customer Service Representative - Patient Refunds Near Los Angeles, CA
Job Description
Customer Service Representative - Patient Refunds 2546812
A leading hospital and clinic is looking for a Customer Service Representative for the Patient Business Services department. The selected candidate with handle refund requests and reimbursements, including processing requests, reviewing the daily credit balance report and adjusting transaction
Customer Service Representative Pay and Benefits:
Customer Service Representative - Patient Refunds 2546812
A leading hospital and clinic is looking for a Customer Service Representative for the Patient Business Services department. The selected candidate with handle refund requests and reimbursements, including processing requests, reviewing the daily credit balance report and adjusting transaction
Customer Service Representative Pay and Benefits:
- Hourly pay: $21/hr
- Worksite: Leading hospital and health care system (Los Angeles, CA 90024)
- W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
- 40 hours/week, 2 Month Assignment (possibility of extension)
- Retrieves and review documentation, refund correspondence, contact payer to discuss (if necessary) refunds requests, correct misapplied transactions and process refunds.
- Review daily credit balance report, process insurance refunds, retrieve EOR and validate the appropriate contract terms used, apply appropriate adjustment or transactions necessary to process refund or resolve credit.
- Prepare and submit refund disputes letters to payers timely.
- Summarize and document account expected reimbursement and all payment and adjustments transactions clearly and accurately.
- Document all activity taken to an account in the (HIS) Hospital Information System (Epic).
- Write clear, concise and grammatically account notes in Hospital Information System (Epic).
- Patient overpayment review and refund experience.
- Self-pay collections experience.
- Epic experience.
Job Summary
JOB TYPE
Full Time
SALARY
$41k-52k (estimate)
POST DATE
07/01/2024
EXPIRATION DATE
07/14/2024
WEBSITE
avispatechnology.com
HEADQUARTERS
San Carlos, CA
SIZE
<25
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