Night Auditor - Grand Shores Resort

Full-Time, $14-16/hr

Job description - The night auditor will complete normal front desk duties such as; answering phones, making/canceling reservations, checking guests in/ out, taking payments, and helping resolve any guest concerns. The front desk personnel is often the first point of contact for our guests, a friendly welcome is a must. Communicating overnight events to morning staff is essential for a smooth transition.

Job Responsibilities -

• Welcome and acknowledge all guests according to company standards; anticipate and address service need
• Register, take payments and assign keys to guests
• Inform guests of the amenities and services available to them
• Inform customers of availability and rates
• Handles any guest issues or complaints, using appropriate service recovery methods
• Work with the corresponding departments to resolve any property or guest issues
• Follow all company safety and security policies and procedures; report any maintenance problems/safety hazards
• Communicate with the morning staff to inform them of any task to be completed or updates

Requirements -

• Available to work a flexible schedule including weekends and holidays
• Previous experience is preferred but not required
• Able to work for complete overnight shifts independently
• Ability to perform computer-based tasks
• Ability to work independently

Qualifying team members may enjoy the following benefits -

• Weekly Pay 
• Medical insurance
• Vision, Dental, Disability, Life, and Accident insurance
• Paid Vacation
• Bereavement Leave 
• 401 K / 401 K Matching 

Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement. Empowered and proactive staff create memorable experiences for our guests that exceed expectations.