AVISTA RENTALS LLC is Hiring a PM Guest Services Agent - Avista Resort Near North Myrtle Beach, SC
PM Guest Services Agent Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement. Empowered and proactive staff create memorable experiences for our guests that exceed expectations. Job Description - Guest Services agents welcome all guests upon their arrival with a smiling face and friendlyattitude. The front desk is often the first point of contact for guests; givingthe agent responsibility of a first impression. Some of the daily dutiesinclude, but not limited to; checking in and out, issuing room keys/cards,keeping records of guest accounts, processing payments, and making edits toguests reservations. Job responsibilities:
Check guests inand out of resort
Issue guest keysappropriately
Communicate withother departments to meet guest requests
Accommodateguests scheduled stay as needed
Follow allcompany safety and security policies and procedures; report any maintenanceproblems/safety hazards
Welcome andacknowledge all guests according to company standards; anticipate and addressguests' service needs
Resolve guest concern;assist in all inquiries relating to hotel amenities and services
Requirements-
Available to worka flexible schedule including weekends and holidays
Previousexperience is preferred but not required
Strongverbal and written communication skills as well as positive body language
Qualifying teammembers may enjoy the following benefits -
Medical insurance
Vision, Dental, Disability, Life, and Accident insurance