Description

• Provide a world class experience for our customers and your colleagues
• Adhere at all times to the One Price, One Person ® philosophy
• Execute all duties in a manner consistent with our values: high-character, engaged, team-player
• Relentlessly strive to improve quality and productivity
• Perform maintenance and repairs on customer’s vehicles
• Conduct thorough multi-point inspections on customers’ vehicles to identify needed maintenance and repairs
• Follow all required safety and hazardous materials procedures as required by dealership policies and applicable state laws and regulations
• Use and maintain dealership-provided tools and equipment in proper operating condition
• Document inspection findings and maintenance recommendations
• Proactively communicate special findings to service advisor
• Perform quality checks on work completed
• Collaborate and share knowledge within department
• Obtain and maintain Toyota technician certification and any ASE’s and/or smog licenses as required for your skill level
• Run every customer VIN in Dealer Daily Service Lane to check for open recalls and 2nd or 3rd time in repair attempts
• Report any comebacks immediately to the shop foreman and service manager
• Understand and follow Federal, State, local and manufacturer regulations, with regards to repair order documentation, warranty documentation and lemon law
• Maintain current knowledge of Toyota vehicle maintenance requirements, operations, warranties, campaigns, recalls and special service bulletins
• Report to management any situation or condition that jeopardizes the safety, welfare or integrity of the dealership, its personnel or customers
• Communicate proactively with other associates to ensure a smooth, safe flow of work through the shop
• Other duties as assigned

Requirements

• Understanding of automotive technology
• Willingness to learn
• Ability to multitask
• Ability to work in a team environment
• Ability to function well in a high-paced and at times stressful environment.
• Deadline and detail-oriented
• Effective communication skills