Join our New York studio and be a part of a global network of studios spanning five cities (New York, Bangkok, San Francisco, London, and Miami). Consistently voted as one of the top three most admired firms in hospitality interior design, you’ll be working on conceptually driven projects which include restaurants, bars, hotels, and multi-family residential. You’ll be working collaboratively with some of the smartest, and design-forward experts in award-winning hospitality-driven spaces and experiences.

You should have exceptional design skills, be a highly motivated leader, possess a background knowledge of hospitality, and have a portfolio showcasing creative design concepts.

ROLE SUMMARY: SOP GUARDIAN / TECHNICAL LEADER / FISCAL ACCOUNTABILITY

The Senior Design Manager role requires directing multiple large-scale project-specific teams, and adds select studio-wide obligations with a specific focus in a core area of expertise in interior design ranging from; Expert FFE Specification guidance, technical design oversight, resource management, professional practice guidance, industrial design guidance, PM professional development and mentoring.

An AvroKO Senior Design Manager role assumes responsibility for the performance of projects in totality. Focusing on a split between:

• A project's fiscal and schedule performance
• A project's technical and contractual delivery of the design. Including oversight of the internal SOP alignment

The role requires a balance of directing our work, while also doing the work. The Senior Design Manager serves as one of the primary day-to-day interfaces with client teams and the broader project team and will work across multiple projects, some of greater complexity or scale, yet always with the support of multiple teams of designers.

REPORTING STRUCTURE:

The Senior Design Manager reports to the Studio Director and depending on project scale and complexity, may on occasion report directly to a Managing Director and Partner in Charge.

LEADERSHIP:

• Practiced at representing the firm before clients and project partners
• Responsible for the project team’s performance in documentation and SOP delivery on multiple projects
• Serves as one of the primary points of contact on a project maintaining client and broader project team relationships
• Support studio leadership engendering culture and collaborative work environment within project teams, with other internal departments
• Strong decision-maker when balancing fiscal, client, and design-related constraints

PROJECT MANAGEMENT & ADMINISTRATION

• Provide overall project management on multiple projects to AvroKO’s standard operating procedures and quality standards including:
• Contract management - working with the NBD director to ensure contract execution and accurate project setup with accounting and Home Studio
• Collaborating with clients to avoid unnecessary, excluded or additional services
• When directed by a client, collaborate with studio management to prepare additional service agreements
• Managing project schedules and tasks and ensuring quality and timely delivery of services and deliverables
• Conduct recurring team meetings across multiple projects to review staffing and fiscal concerns
• Monitoring & reporting on financial performance to CFO, including invoicing and collections, and accurate and prompt time and expense reporting towards projects
• Manage project budgets through recalibration of resource allocations to keep projects within assigned fees
• Scheduling important project meetings such as Client, consultant, contractor or vendor meetings, Design director and / or Partner in Charge reviews
• Conduct regular quality assurance checks
• Assist QA staff conducting quality assurance reviews of the project deliverables
• Ensure notes and other records of important communications are prepared by staff are accurate, issued, properly filed and augmented as required
• Manages and monitors overall construction and FF&E budget to ensure the design is within Owner’s specified budget and there is minimal value engineering tasks on the project
• Reporting weekly to Studio or Managing Directors on project schedules, resourcing, and financial status

TECHNICAL DESIGN:

• Lead, manage and moderate the technical delivery and SOP alignment of the various team members ensuring design efforts are organized, coordinated, meet the project brief, are consistent with AvroKO’s concept for the project, and yield a design that meets AvroKO’s quality and procedural standards
• Liaise between studio leadership and the design team to ensure presentations to studio leadership and obtain feedback, incorporate directives and obtain AvroKO approvals
• Facilitate design meetings and obtain necessary client, brand operations and regulatory feedback and approvals

PRODUCTION:

• Responsible for the team’s on time delivery of quality, timely services and deliverables, in accordance with our contractual obligations, and to AvroKO’s quality and procedural standards
• Coordinate with the Technical Director and FF&E Manager in ensuring quality assurance reviews, and feedback is incorporated into our designs and deliverables
• Monitoring the team’s timely production of presentations, and contract documents: working drawings, FF&E technical drawings, specifications, budgets, and art feature or styling packages, for quality, completeness, coordination and punctuality
• From time to time, actively prepare project technical deliverables with the team where extra support and expertise is required

COORDINATION

• Manage AvroKO’s coordination work with engineering services and operating systems consultants to ensure complete integration with our design, proper communication, and record keeping
• Attend coordination meetings as required
• Review our team's coordination activities to ensure proper incorporation of program elements, operator brand standards, OS&E, and regulatory compliance
• Manage project design coordination within AvroKO i.e. between interior architecture, FF&E and industrial design

EXECUTION

• Responsible for and manages complete, accurate and timely delivery of our teams services and deliverables during the construction stage of our projects
• Troubleshoot issues arising in the team’s responses to RFI’s or submittal reviews and cross check work to ensure conformance with the design intent, project cost and schedule
• Oversee resolution of complex field issues with a focus on preserving design intent and maintaining project cost and schedule
• Manage AvroKO’s representation on the job site as contractually obligated and to safeguard the design, and where necessary join meetings or attend design critical mock ups and site visits
• Direct and monitor the team in preparing field observation reports
• Lead punch list walk through and review project staff’s preparation of the punch list
• Leading on site styling coordination near project conclusion
• Manage AvroKO’s project close out process including final document issue, archiving and completion of public relations information documents

Resumes without portfolios will not be reviewed. Please upload your portfolio via "Upload Additional Files."

This is a hybrid role located in New York, NY (3 days/week required in-studio)

• Minimum 10 years of experience in high-end hospitality focused interior design
• Broad understanding of multiple hospitality typologies including restaurant, bar, guest room, and resort work
• $120K - $145K Annual Salary

Life at AvroKO

At AvroKO, we are dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, gender identity, and gender expression), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service, or other non-merit factors.

AvroKO is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at hrmanager@avroko.com.

We encourage employees to lead a life reflective of our hospitality mission and provide opportunities for team outings, and curated design events. Our benefits include medical, dental, vision, 401k matching, flex spending, life insurance, yearly professional development reimbursement, paid holidays, paid birthday, and paid time off.