Introduction:

Award Behavioral Health is a start-up ABA company servicing NY through provision of family-centered behavioral support services to families with children with behavioral disorders. Award Behavioral Health provides a customized care plan based on each youth and family's unique needs, goals, and circumstances. Our approach to ABA focuses on real life application and integration of social and functional life skills. Services are provided in the environment the skill is naturally used in to ensure that they are embedded into daily life. Family members are provided with training to promote growth, independence, and integration, and services are tailored to each family’s unique needs.

Our team is one with a growth-mindset and a passion for impacting positive change in both the industry and the lives of the youth we serve. We are looking for a Clinical Program Director to lead the administration of the clinical program and lead the team. We want someone who is passionate about contributing to a great cause and can work collaboratively with employees and families in order to make meaningful change. We're looking for a self-starter who is eager to utilize their business skills in combination with their extensive ABA clinical background and boost the company's reputation and growth. The ideal candidate will value collaboration, respect, and transparency.

About The Position:

The Clinical Program Director directs the organization's clinical strategy to meet benchmarks for quality and productivity. The Clinical Director provides overall programmatic and clinical oversight to ensure consistency and continuity in the provision of services. The ABA Clinical Director leads ongoing clinical staff development and collaborates with executive leadership, insurance, and Governing Entities. Duties include, but are not limited to, establishing clinical practice protocols, case conferencing, and creating and reviewing treatment plans. Collaboration with other departments and service providers is vital for this position, especially within the primary care settings, coordinating between medical and behavioral.

Leadership:

• The Clinical Program Director serves as a management employee and works collaboratively with company executives, administration, and all employees to ensure agency operations are integrated and functioning well. The CD provides leadership for initiatives to improve/maintain a positive work environment. Supervise, train, coach, and mentor BCBAs and staff to achieve established goals. Ensure compliance with agency training requirements for self and staff.

Responsibilities

• Consult, establish, and address clinical goals utilizing a team approach for input and discussion.
• Make appropriate adjustments and modifications to clinical services to meet community needs.
• Ensure full compliance with the reimbursement and licensing regulations for clinical contractual deliverables.
• Stay informed and in touch with governing and reimbursement entities as needed.
• Address and monitor any corrective action plans related to the clinical and administrative performance of the clinical staff.
• Collaborate with all divisions, program directors, and managers to ensure a robust integrated behavior health care system.
• Lead and manage clinical staff through recruitment, retention, mentoring, coaching, and supervision, ensuring staff engagement to meet organizational and department clinical goals and objectives.
• Ensure staff meets ethical standards (Code of Ethics).
• Provide for or delegate clinical supervision of individual and/or group sessions for all non-independently licensed providers and Behavioral Health Techs and interns. Maintain documentation of those sessions for audit purposes.
• Lead clinical staffing with administrative support and case managers.
• Monitor timeframe goals for any staff needing to complete their independent licensing based on State or Board Licensing/Certification requirements.
• Remain current on all required trainings supporting clinical supervisor and licensure renewals.
• Coordinate or delegate the peer review process to ensure accurate record documentation by staff. Set guidelines for the peer review process and maintain documentation of peer reviews.
• Support all agency licensing and accreditation processes and direct implementation of clinical behavioral health policies and procedures that support this process.
• Participate in the Quality Assurance/Improvement Program and ensure that program staff is knowledgeable of required QA activities and participate in improvement monitoring specific to clinical performance.
• Responsible for staff readiness, including Comprehensive Medical Record Review audits.
• Participate in various trainings related to professional development, including those that support providing services to the persons served in the program.
• Provide clinical services to patients on the assigned caseload.
• Ensure total agency caseload has current authorization.
• Assist with responding to grant and/or Request for Proposal (RFP) opportunities.
• Conduct 3-5 clinical trainings a year.

Knowledge & Skills:

• Professional knowledge and skills as a BCBA, with LBA and Supervision Certification
• Knowledge of program planning concepts, principles, and practices with a focus on building and maintaining a system of integrated care that supports patient needs.
• Knowledge of requirements for providing clinical program oversight.
• Knowledge of the cultural, social, and economic background of the diverse populations served and the impact of cultural values and beliefs on their health status.
• Ability to establish program goals and objectives and to assess programs toward their achievement.
• Ability to provide clinical advice, guidance, and support to professional staff in specialty areas.
• Ability to handle the administration of remote program sites assuring efficiency in service delivery and program communication.
• Ability to establish rapport and gain the confidence of the patient care team, clients, and associates.
• Proficient with computer-based applications such as MS Office, Adobe, and electronic health record practice management and clinical software.
• 5 years of behavioral health analyses and related experience in the field of public health or community program development.
• 3 years of experience providing clinical supervision to staff .
• Experience working with underserved populations preferred.
• Must have a valid and unrestricted NY State driver's License

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem-Solving - Identify and resolve problems promptly; Gather and analyze information skillfully; Generate creative solutions; Uses intuition and experience to complement data; Work well in group problem-solving situations; Use reason even when dealing with complex topics.
• Project Management - Demonstrate attention to detail; Communicates changes and progress; Manage project team activities; Designs workflows and procedures.
• Technical Skills - Assess strengths and weaknesses; Pursues training and development opportunities; Strive to build knowledge and skills continuously; Shares expertise with others.
• Customer Service - Manage difficult situations; Response to requests for service and assistance; Meet commitments and all deadlines.
• Interpersonal Skills - Focus on solving conflict, not blaming; Maintain confidentiality; Listen to others without interrupting; Keep emotions under control; Remain open to others' ideas and try new things.
• Oral Communication - Speak clearly and persuasively in positive or negative situations; Listen and get clarification; Respond well to questions; Demonstrate group presentation skills; Participate in meetings.
• Written Communication - Write clearly and informatively; Edit for spelling and grammar; Vary writing style to meet needs; Present numerical data effectively; Able to read and interpret written information.
• Teamwork - Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Give and welcome feedback; Contribute to building a positive team spirit; Put success of the team above own interests; Able to make morale and group commitments to goals and objectives; Support everyone's efforts to succeed.
• Visionary Leadership - Display passion and optimism; inspire respect and trust; Mobilize others to fulfill the vision; Provide vision and inspiration to peers and subordinates.
• Change Management - Develop workable implementation plans; Communicate changes effectively; Build commitment and overcome resistance; Prepare and support those affected by change; Monitors transition and evaluate results.
• Delegation - Delegate work assignments; Match the responsibility to the person; Give authority to work independently; Set expectations and monitor delegated activities; Provide recognition for results.
• Leadership - Exhibit confidence in self and others; Inspire and motivates others to perform well; Effectively influence actions and opinions of others; Accept feedback from others; Give appropriate recognition to others.
• Managing People - Include staff in planning, decision-making, facilitating, and process improvement; Take responsibility for subordinates' activities; Make self available to staff; Provide regular performance feedback; Develop subordinates' skills and encourage growth; Solicit and applies feedback (internal and external); Fosters quality focus in others; Improve processes, products, and services.; Continually work to improve supervisory skills.
• Business Acumen - Understand business implications of decisions; Align work with strategic goals and costs.
• Consciousness - Work within approved budget; Develop and implement cost-saving measures; Conserve organizational resources.
• Diversity - Demonstrate knowledge of EEO policy; Show respect and sensitivity for cultural differences; Educate others on the value of diversity.
• Ethics - Treat people with respect; Keep commitments; Inspire the trust of others; Work with integrity and ethics; Uphold organizational values.
• Organizational Support - Follow policies and procedures; Complete administrative tasks correctly and on time; Support the organization's goals and values; support affirmative action and respect diversity.
• Thinking - Develop strategies to achieve organizational goals; Understands the organization's strengths & weaknesses; Identify external threats and opportunities; adapt strategy to changing conditions.
• Judgment - Display willingness to make decisions; Exhibit sound and accurate determination; Support and explain the reasoning for decisions; Include appropriate people in decision-making process; Make timely decisions.
• Motivation - Demonstrate persistence and overcome obstacles; Measure self against standard of excellence.
• Planning/Organizing - Prioritize and plan work activities; Use time efficiently; Plan for additional resources; Set goals and objectives; organize or schedule other people and their tasks; Develops realistic action plans.
• Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrate accuracy and thoroughness; Look for ways to improve and promote quality; Apply feedback to improve performance; Monitor own work to ensure quality.
• Quantity - Complete work on time; Strive to increase productivity; Work quickly.
• Safety and Security - Observe safety and security procedures; Determine appropriate action beyond guidelines; Report potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability - Adapt to changes in the work environment; Manage competing demands; Change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Dependability - Follow instructions, respond to management direction; Take responsibility for own actions; Keeps commitment; Complete tasks on time or notify the appropriate person with an alternate plan.
• Initiative - Undertake self-development activities; Seek increased responsibilities; Take independent actions and calculated risks; Look for and task advantage of opportunities; Ask for and offer help when needed.
• Innovation - Display original thinking and creativity; Meet challenges with resourcefulness; Generate suggestions for improving work.

Job Type: Full-time

Pay: $100,000.00 - $115,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Experience:

• BCBA: 3 years (Preferred)

License/Certification:

• New York LBA license (Preferred)

Ability to Relocate:

• Lakewood, NJ: Relocate before starting work (Required)

Work Location: In person