Stowe, VT, US

Are you ready to join a dedicated team committed to creating a welcoming atmosphere for our valued guests?

Job Overview: Be a crucial part of our hotel team, maintaining impeccable cleanliness standards to ensure our guests have an exceptional stay. Reporting directly to the Executive Housekeeper, your role involves supervising a team, managing schedules, procuring supplies, and ensuring smooth day-to-day operations.

Primary Responsibilities:

• Lead and supervise a team to uphold cleanliness and organization throughout the hotel.
• Coordinate schedules, procure required supplies, and ensure team adherence to set standards.
• Foster effective communication and active listening to cultivate a positive work environment.
• Show leadership qualities through initiative, autonomy, and teamwork.
• Demonstrate good judgment, discretion, and problem-solving skills when faced with challenges.
• Provide outstanding customer service to create memorable guest experiences.
• Stay composed under pressure, handle multitasking efficiently, and exhibit a high level of professionalism.

About You: We are seeking individuals who value customer satisfaction, maintain a positive attitude, and resonate with our core values. If you are ready to bring enthusiasm and dedication to create a lively and hospitable atmosphere in our hotel, we invite you to join our team and make a lasting impact in the charming town of Stowe, VT!

Apply now to be a part of crafting unforgettable guest experiences!

$20 - $22 hourly

• Ensure regular attendance and punctuality to distribute workload fairly among the team members.
• Demonstrate flexibility in scheduling to meet hotel and guest needs, including weekends, nights, and holidays.
• Maintain effective verbal and written communication skills to uphold appropriate interactions with guests and coworkers.
• Ability to understand and execute instructions from supervisors and managers effectively.
• Uphold safety compliance standards to ensure a secure working environment for all employees.
• Display a positive attitude by being courteous, polite, and helpful to guests and colleagues in line with company values.
• Adhere to all hotel policies and procedures, including privacy standards for guests.
• Lead and manage team members in the absence of the Executive Housekeeper by providing training, coaching, and feedback.
• Conduct daily inspections of rooms and public areas to ensure cleanliness standards and guest satisfaction are met.
• Provide hands-on assistance to staff in cleaning and maintaining the hotel, including performing Room Attendant duties.
• Maintain accurate records of discrepancies found in guest rooms for training purposes.
• Oversee housekeeping closets and the performance of housemen to ensure cleanliness, organization, and proper stocking.
• Manage laundry operations, including inventory of chemicals, cleaning, organizing, and handling reclaimed items.

• The Housekeeping Supervisor in Stowe, VT, US should possess strong leadership skills, problem-solving abilities, and basic computer skills.
• Sharing knowledge and instructing team members on task performance is a crucial requirement for the role.
• Excellent customer service and effective communication with both guests and team members are essential qualities.
• The candidate must have the ability to learn quickly, pay attention to detail, and remain composed when working under pressure.
• Supervisory experience of 1-3 years is mandatory for this position.
• A high school diploma or equivalent work experience is a basic requirement.
• Performance evaluation will be based on ongoing feedback from the supervisor, attendance, productivity, feedback from peers, guest reviews, and scores.
• Physical demands include extended periods of walking, standing, bending, lifting, twisting, and kneeling, with accommodations available for individuals with disabilities.

TAKE LEAVE FROM THE ORDINARY

At AWOL Stowe we celebrate freedom and escape. Located on the fringe of the Cady Hill Forest, AWOL Stowe is tucked away, yet just minutes from the mountains and Stowe's picturesque downtown. It's a juxtaposition of Vermont — serenity amidst activity. Private but with plenty of opportunities to interact with other travelers. Isolated but central.

Website: https://www.awolstowe.com