COMPANY INFORMATION

Organization Name : Aparicio, Walker & Seeling, Inc.

About Our Organization : AWS Insurance, serving the Gulf Coast region, provides services in all aspects of insurance including commercial business insurance, risk management, car insurance, home or property insurance, flood insurance, natural disaster, marine insurance, liability insurance, employee health benefits, and payroll services.

We offer our employees excellent health benefits to attract and retain high-quality employees.

Website : https : / / awsinsurance.com

Position Title : Commercial Lines Account Processor

Hiring Manager Job Title : Commercial Lines Manager

Employment Status : Full-Time Regular

Primary Location : Metairie, LA

Job SUMMARY

Assists Producers and Account Executives by providing all processing duties associated with servicing a book of business, including, reviewing, and issuing Certificates of Insurance, reviewing contracts, processing renewals, policies and change requests, invoicing, and online rating.

ESSENTIAL JOB FUNCTIONS

These duties include but are not limited to :

• Handles typical account service activity including processing mail, endorsements, audits, ordering MVR’s & elevation certificates, creating finance agreements, invoicing, etc.
• Performs functions on agency management system proficiently
• Responsible for the processing and review of new and renewal policies within thirty (30) days of receipt.
• Responsible for the preparation of all Master Certificate Templates & expedited issuance of all requested Certificates of Insurance & Evidence of Property
• Responsible for online rating and preparation of proposals as requested
• Responsible for ordering loss runs and creating loss matrices
• Review of client contracts to ensure compliance with existing coverage, to identify additional uninsured exposures and to ensure client is avoiding unnecessary transfer of liability where possible.
• Assists with preparation of new and renewal client files as requested
• Maintains working knowledge of all rating products and processes
• Assists with filing claims and aiding in claim resolution as necessary
• Assists in the preparation of Summaries of Insurance and Statement of Values as requested
• Assists in the preparation of Premium Breakdowns as requested
• Performs additional assigned duties as necessary

QUALIFICATIONS / REQUIREMENTS :

• High school diploma or General Education Degree (GED)
• Proficiency with Microsoft Office Suite, specifically Word, Excel, and Outlook
• Proficiency in Adobe Acrobat Pro
• Excellent oral and written communication skills
• Possess the following team player characteristics, collaborative, dependable and reliable, flexible, consistency, and communicative
• Ability to self-direct learning as necessary
• Detail oriented nature with strong ability to multi-task and prioritize work
• Ability to learn, analyze and make recommendations specific to client needs
• Strong interpersonal skills to build rapport with customers and underwriters
• Highly effective communication and negotiation skills
• Service clients effectively and efficiently through active listening, time management, and problem solving
• Ability to provide discretion, confidentiality, diplomacy, and tactfulness with respect to both agency and client information
• Competency in interacting with and collaborating with a variety of colleagues and underwriters
• Ability to always maintain and exhibit positive and professional attitude, treating clients, prospects, colleagues, and underwriters with respect.
• Willingness to work beyond scheduled hours, as necessary, to ensure client satisfaction and to meet agency retention and growth goals.
• Technology savvy

PREFFERED REQUIREMENTS :

• Louisiana Property and Causality Licensed Agent
• 1 year(s) of Commercial Lines experience.
• 1 year(s) of experience with commercial online rating
• Prior experience with Applied EPIC Management System

CLOSING

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.

Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.

The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Last updated : 2024-05-23