1 Customer Service Logistics Analyst Job in Alameda, CA

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Customer Service Logistics Analyst

Axelon Services Corporation

Alameda, CA | Full Time

$74k-94k (estimate)

5 Days Ago

Customer Service Logistics Analyst

$74k-94k (estimate)

Full Time 5 Days Ago

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Axelon Services Corporation is Hiring a Customer Service Logistics Analyst Near Alameda, CA

Job Title: Customer Service Logistics Analyst
Location: Alameda, CA
Timings: 8 AM- 5 PM
Pay: 45/hr

Main Responsibilities:

Maintenance of warranty orders within Client's ERP system, SAP, as necessary.
Monitor weekly inventory reports to prevent out of stock.
Monitor weekly reports and troubleshoot orders which are not fulfilled.
Respond to internal & external customer inquiries regarding customer service & logistics issues.
Research issues in Salesforce and SAP.
Send advance ship notice to warehouse.
Create weekly return kit orders.
Participate in weekly meeting with Client Back-office Team meetings.
Analyze weekly & monthly reports to ensure we meet KPI.
Create PowerPoint slides for monthly KPI meetings and ad hoc reports.
Plan, organize and prioritize own daily work routine to meet established schedule/deadlines.
Work with cross-functional teams within the division and across divisions (Demand Planning, Finance, Transportation, etc.)
All work efforts must meet compliance with applicable Corporate and Divisional Policies and procedures.

Minimum Qualifications:

Bachelor's degree
Fluent in Excel, PowerPoint, Microsoft Office/Outlook
Minimum 3 years of relevant work experiences
Detail oriented and high accuracy
Ability to multitasks, prioritizes and meets deadlines in a timely manner Preferred

Preferred Qualifications:

Possess experience using ERP system(s) (SAP preferred) and Salesforce
Work experience in a procedurally controlled business environment and working with multiple vendors/partners