What are the responsibilities and job description for the Event Program Manager position at Axiom Technology Group?
Role : Event Program manager
Location: Lehi, UT
Expansion of Customer Event Management program in ASM - currently a single IC program that needs redundancy and additional resourcing
The Opportunity
The Event Program Manager is responsible for planning, tracking, communication, and execution of
key initiatives for both internal and external audiences across Adobe products. This role is integral in
properly aligning customer requirements with Adobe capabilities during high profile / high need
engagements. The Program Manager will also be responsible for creation and maintenance of
repeatable program methodologies that can be applied to a broad range of interconnected products,
with a direct impact on Adobe customer success.
What you’ll do-
- Lead Event Program execution, providing a unified “One Adobe” experience for high profile
customer engagements.
- Lead and collaborate with cross-functional teams within engineering, product, partner sales,
escalation, etc., across Adobe’s landscape of Dynamic (Business) Experience, Creative and
Sign solutions.
- Evangelize program solutions across the organize, while listening, understanding and
championing strategic change.
- Orchestrate communication to provide clear project transparency.
- Handle program risks, develop mitigation plans, and escalate critical issues to leadership for
timely resolution.
- Ensure the use of best practices, application of lessons learned and ensure a positive,
collaborative work environment for the team.
- Responsible for ongoing internal and external client satisfaction, managing relationships
with individuals, teams and senior leadership, setting expectations, owning communication
and facilitating escalation. This requires the ability to develop relationships with, and ensure
the appropriate participation of, key client stakeholders and leadership.
What you need to succeed
- Exceptional verbal and written communication skills; ability to synthesize and structure
strategic issues in a concise way, capable of engaging people at all levels within the
organization.
- Project, Program and Product experience.
- 8 years of project management experience, driving large-scale company-wide initiatives
requiring teamwork across a broad set of partners and participants.
- Strong discovery & documentation habits and skills.d
- History of being a self-starter, resourceful, and able to prioritize in a fast-paced globally
diverse environment with multiple objectives.
- Proficiency in Agile methodologies, Wiki, Jira, SharePoint, Workfront, and MS Office tools
preferred. Power BI and ServiceNow proficiency is a plus.
- Comfort with ambiguity, a can-do attitude, and the ability to learn, grow, and take on
expanded duties as business needs evolve
- Exceptional program management skills (PMP or similar certification a plus) with experience
designing processes, driving adoption and leading organizational change