Accounts Receivable/Accounts Payable Clerk

Position Summary:

The AR/AP clerk is responsible for a number of activities in connection with the company’s accounts receivables and account payables processes. The position is primarily responsible for the submission of invoices to our customers via email, mail and customer portals. In addition, the role assists the AR/AP Manager in the review and monitoring of overdue accounts, confers with customers to determine reasons for delinquent payment status and escalates matters to various individuals and/or departments as necessary. The role also provides assistance in processing vendor invoice submissions and processing for accounts payables. Reports to the AR/AP Manager.

Primary Responsibilities:

• In coordination with the Contract’s Supervisor, ensures that all invoices have been billed and prepared for submission to customer.
• Reviews submitted invoices against customer portals to identify rejections.
• Compiles consolidated billing for large customers and submits.
• Prepares and submits freight billing to customers.
• Utilization of processes, systems and structures related to the servicing of the company’s internal and external customers.
• Assist the AR/AP Manager with the quality of collections and service/operations to meet the various performance targets and achieve high level client satisfaction result.
• Assist in the resolution of customer receivable issues, disputes with customers by collecting, analyzing, and reviewing client information.
• Works closely with AR Supervisor to implement processes and policies that contribute to accurate invoicing.
• Work with internal and external audit to provide timely response of audit requests.
• Backup for the process the application of payments received via lockbox (check) or bank transactions (ACH or wires)

Qualifications:

•  5 years of experience in accounts receivable with focus on customer portals.
•  Multi-task oriented, organized, sets priorities and meets deadlines and takes pride in one’s work.
• Ability to work under pressure in a dynamic hybrid environment.
• Business Central experience a plus
• Microsoft Office proficiency, especially Excel.
• Ability to be pro-active and to think creatively.
• Capable of resourceful problem solving, while remaining customer focused.
• Ability to prioritize and manage multiple responsibilities.

• High school diploma (or G.E.D.) and a college degree is required.
• Minimum of 5 years directly related experience to cash collection or customer service, ideally in a large corporation environment.

Work Environment:

Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.