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Axos Bank
Omaha, NE | Full Time
$101k-126k (estimate)
2 Months Ago
Accenture Federal Services
Omaha, NE | Other
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ServiceNow Sr. System Administrator
Axos Bank Omaha, NE
$101k-126k (estimate)
Full Time | Lending & Credit 2 Months Ago
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Axos Bank is Hiring a ServiceNow Sr. System Administrator Near Omaha, NE

Axos Bank
Target Range:$125,000.00 /Yr. - $145,000.00 /Yr.
Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.
Eligible for an Annual Discretionary Cash Bonus Target: 10%
Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%
These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.About This JobWe are looking for a ServiceNow Sr. System Administrator to join our team at Axos Bank. Be a part of a collaborative team responsible for re-building, deploying and managing a range of solutions.
This position is on-site and located at any of our office locations (San Diego CA, Los Angeles CA, Las Vegas NV, Centennial CO, Omaha NE, Overland Park KS, Edison NJ).
Responsibilities:
  • Platform Configuration: Configuring and customizing the ServiceNow platform to meet the organization's needs. This involves creating and modifying tables, fields, business rules, UI policies, workflows, and other platform elements
  • User Management: Managing user access and permissions within the ServiceNow system. This includes creating and updating user accounts, defining roles and access controls, and ensuring proper authentication mechanisms
  • Service Catalog Management: Maintaining the Service Catalog, which involves creating and updating service offerings, managing workflows for service requests, and ensuring service delivery meets the defined Service Level Agreements (SLAs)
  • Reporting and Analytics: Creating and maintaining reports, dashboards, and data visualizations to provide insights into the platform's performance and usage. Monitoring key performance indicators (KPIs) to identify areas for improvement
  • Integration Management: Integrating ServiceNow with other systems and applications to enable seamless data flow and automation between different platforms
  • System Upgrades and Patches: Managing platform upgrades and applying patches to ensure the system is up to date with the latest features and security fixes
  • Security and Compliance: Implementing and maintaining security best practices to protect sensitive data and ensure compliance with relevant regulations and standards
  • Documentation and Training: Creating and updating documentation for system processes, configurations, and troubleshooting procedures. Providing training to end-users and other stakeholders on how to use the ServiceNow platform effectively
  • Problem Resolution: Investigating and resolving issues and incidents related to the ServiceNow platform. This may involve troubleshooting technical problems, identifying root causes, and implementing solutions
  • Continuous Improvement: Proactively identifying opportunities for process improvements and optimizations within the ServiceNow environment
  • Vendor Management: Interacting with ServiceNow vendors for support, licensing, and other related issues
Requirements:
  • 5 years' experience as ServiceNow Administrator
  • Technical skills in the areas of Flow Designer, Upgrades, and Subscription Management
  • Technical skills in the areas of Automation, Legal, ATF and Scripting is a plus
  • Working knowledge/experience of SNOW Products & Service Catalog, Client Scripts, Service Side scripting, Business Rules and other ServiceNow scripting capabilities
  • Configuration/Customization/Implementation of the ServiceNow system followed by efficient integration using workflows
  • Deep understanding of ServiceNow data model and structures, proposing and enforcing coding standards
  • CSA certification is a plus
  • Committed to providing excellent end user technology support and customer service to staff, business partners, and vendors
  • 24x7 responsibility: ability and willingness to be on call, work evenings, weekends and holidays as needed
Axos Employee Benefits May Include:
  • Medical, Dental, Vision, and Life Insurance
  • Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
  • HSA or FSA account and other voluntary benefits
  • 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
  • Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
About AxosBorn digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.
Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).
Learn more about working at Axos
Pre-Employment Background Check and Drug Test:All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.
Equal Employment Opportunity:Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.
Job Functions and Work Environment:While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Lending & Credit

SALARY

$101k-126k (estimate)

POST DATE

07/27/2024

EXPIRATION DATE

08/01/2024

WEBSITE

axosbank.com

HEADQUARTERS

SAN DIEGO, CA

SIZE

100 - 200

FOUNDED

2000

CEO

GREG GARRABANTS

REVENUE

$500M - $1B

INDUSTRY

Lending & Credit

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About Axos Bank

Axos is a technology-driven financial services company providing a diverse and ever-growing range of innovative products and services for personal, business and institutional clients nationwide. Powered by exceptional team members, a clearly defined set of values and a culture that is both meritocratic and self-governing, we are transforming banking as we know it. Our mission is summed up in two words: Banking Evolved. Banking Evolved means providing products and services that are technologically superior to our competitors and that offer our customers an unbeatable value proposition. Banking ...Evolved means continuously innovating and excelling in the following areas: The incubation, creation and deployment of new businesses and tools that best serve our customers; The evolution, optimization, delivery, distribution and marketing of our products; The harnessing of data and technology to manage our business most effectively and efficiently; and The development and engagement of our team members. To be part of the Axos team is to live our values as your own, to work with a strong sense of individual purpose and to embody a commitment to the shared success of our business. As a meritocracy, we believe that success is earned. We reward individuals on the basis of their achievements. As a self-governing organization, we derive strength from the internal resourcefulness of each individual. We emphasize independence, goal-setting and personal accountability. Member FDIC | NMLS #524995 More
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