Axzora Resourcing is Hiring a Customer Experience Services Sr. Consultant TS/SCI & Full Scope Poly Near Fairfax, VA
Job Title: Customer Experience Services Sr. Consultant TS/SCI & Full Scope Poly Level: Mid-Level Travel Required: None Visa Support: Not supported Location: Fairfax, VA, United States of America Salary: $110,200.00 to $148,800.00 USD Bonus: 5% Bonus Opportunity Relocation Package: None Must-Haves
Top Secret Clearance with full scope polygraph.
Located within a commutable distance from Fairfax, VA (no hybrid work schedule available).
Minimum of 5 years of professional experience in the related field.
Experience with client CM implementation and service-related work.
Strong technical knowledge and experience with the client’s product portfolio.
Job DescriptionAbout the Opportunity:The candidate must be a U.S. citizen holding a Top Secret Clearance with full scope polygraph. This is an onsite role at the customer location in Fairfax, VA. Applicants must be currently authorized to work in the U.S. without the need for visa sponsorship now or in the future. Responsibilities include developing testing strategies and plans with our client, cross-service teams, and third-party partners. The role requires a deep understanding and extensive experience with client architecture, design, implementation, and testing in support of architecture designs for global deployments. Staying updated with the latest trends and technologies is essential. Key Responsibilities
Develop testing strategies and plans with clients and partners.
Implement and test architecture designs for global deployments.
Provide technical guidance and support for the customer's voice network operations.
Manage and maintain voice call flow traffic and telecommunication platforms.
Oversee the migration of call flows and manage administrative tasks.
Produce and maintain documentation for communication management.
Preferred Qualifications
Bachelor’s degree in Medical Technology, Clinical Laboratory Science, or an applied Science.
Certification by American Society of Clinical Pathologists (ASCP) in Microbiology.
Minimum of 5 years of experience in a Microbiology Lab.
Minimum of 3 years of supervisory experience in a clinical lab.
Screening Questions
Reason for leaving, and what are you seeking to achieve in your next role?
What motivates you about the client and this opportunity specifically?
Notice period/availability to start?
Current authorization to work in the U.S.?
Base salary expectations and negotiability?
Reason for leaving roles held for less than 2 years?
Interview Steps
1st interview with Hiring Manager - 30-60 mins phone call or virtual meeting.
2nd Technical/Panel interview with the hiring team - virtual meeting.