Job Description - Counter Sales Associate- Qatar-Mass Recruitment (COU000255) **Job Description**

Counter Sales Associate- Qatar-Mass Recruitment ( **Job Number:**

COU000255 ) **Description**

* Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures

* Take part in the opening and closing duties in compliance with the norms and internal procedures

* Maintain and report all records such as; the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager

* Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book

* Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager

* Ensure a clean environment by implementing hygiene practices such as Clean as you go policy and sanitation of the counter display

* Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe

* Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards

* Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers

* Receive and handle cash payments including exchange and money transactions while following the set policies

**Qualifications**

* High School Degree

* 0 - 1 year of experience in customer service

* Fluency in English

* Analytical Thinking: level 1

* Attention to details: level 2

* Change and Adaptability: level 1

* Cultural Awareness: level 1

* Customer Focus: level 1

* Planning and Organizing: level 2

* Teamwork: level 2

**Primary Location**

: Qatar **Unposting Date**

: Ongoing