Let’s care for tomorrow.Your ambitions. Your dreams. Your tomorrowAt Allianz Commercial (AzC), we are the global leader for insuring corporate and specialty risks in the Allianz Group. Whether it’s aircraft, satellites, the world’s biggest ships and tallest building, cyber-attacks or climate change impacts, AzC has the major risks covered when it comes to protecting businesses. We are currently looking for a Claims Team Leader – Aviation Programs which will be based in the Chicago, IL office. The Impact You Will HaveThe Claims Team Leader – Aviation Programs will primarily:Lead and manage Aviation Team claims team that handles claims in Aviation ProgramsEnsure Aviation claims are handled within authority limits and in line with AzC Claims Standard procedures and guidelines.Utilize third party service providers to achieve economical results and to provide a high-quality service to all internal and external customers. Develop and maintain strong relationships with brokers and clients. Some of your specific responsibilities could include:Manage team of Claims SpecialistLead and manage a Claims team focusing on General Aviation and complex litigation. Manage cost center budget within plan.Training, facilitate mentoring of less experienced staff.Managing technical referrals and delegating work as appropriate. Investigation and Reserving of Claims Investigate claims, including coverage determination and evaluation of loss exposures.Determine appropriate reserving levels.Select and direct independent external service providers (e.g. Loss Adjusters)Proactively discuss and review contentious, large and complex claims with fellow management and internal stakeholders to obtain opinions/feedback. Claims Processing and AdministrationInput and maintain accurate claims records for designated accounts, within appropriate AzC Claims administration systems. Proactively review late/nonpayment of premium and support credit control process with Underwriting / Accounts Manage timely production of management information reports (e.g. monthly major claims movements) and proactively identify loss trends. Referrals and ComplianceEnsure all claims handled within authority limits, and in line with AzC Claims Standard procedures and guidelines.Support establishment of claims management procedures specific to salvage guidelines on new business accounts in association with clients, brokers and loss adjusters.Undertake audits of external service providers as appropriate. Market Management & Relationship ManagementProactively support acquisition of new business and retention of existing business (including client and broker negotiations where necessary.Proactively liaise with MMC on market management initiatives; positively represent AzC externally to the market; proactively drive involvement of functional areas in Claims handling process, e.g., Underwriting, MMC, ARC, Operations; and develop and maintain strong relationships with key brokers and clients and other relevant stakeholders (e.g. third party adjusters). What You’ll Bring to the RoleManaging people: Ability to lead and manage a team of claim handlers. Includes the ability to delegate tasks, steer team direction/goals, etc.Claim Handling: Solid knowledge of claim handling process from notification to settlement and recovery.Minimum of 11 years of specialized understanding of LoB products and portfolio with technical specialist knowledge. Minimum of 11 years of specialized understanding of regional/local LoB insurance markets and competitor landscapeMinimum of 11 years of recognized relationship building with brokers at peer group level and well established within local market.Minimum of 11 years of good understanding of legal and regulatory frameworkProducts and Coverages: understanding in relevant products, wordings, terms and conditions and coverages.Bachelor’s Degree preferred. Completion of professional insurance qualificationExperience in working in global complex, matrix organization leading a team of professionals.General understanding of contracts and their applicability.Communication skills: Clearly and effectively express ideas and messages via speech or writing.Negotiation and conflict management: Ability to negotiate best position for Allianz Commercial, and client, often in contentious situations, managing conflicting priorities of various parties.Analytical Skills: Ability to effectively absorb information from various sources, then analyze, study or examine data in detail, and draw appropriate conclusions. The annualized base pay range for this role is $113,663 – $194,783. The annual base salary range represents a nationwide market range. The actual salary for this position may be above and will be determined by a number of factors, including the scope, complexity and location of the role, the skills, education, training, credentials and experience of the candidate. The base pay is just one component of the AzC total compensation package. As part of our comprehensive compensation and highly rated benefits programs, employees are also eligible for annual performance-based cash incentive awards. 55178 | Customer Services & Claims | Professional | Non-Executive | Allianz Commercial | Full-Time | Permanent What’s in it for you? Let’s care about everything that makes you, you.We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us. Let’s care for your financial wellbeing.We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and 401K. Let’s care for your opportunities to progress.From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. Let’s care for life’s twists and turns.From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We’ve got your back. Let’s care for our society and our planet.With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients. Care to join us?Allianz Commercial (AzC) is a global corporate insurance carrier and part of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business. Learn more about us by clicking here. Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our company culture. Recruitment Agencies: AzC has an in-house recruitment team, which focuses on sourcing great candidates directly. AzC does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly. #LI-Hybrid