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**Agile Delivery Manager**

Austin, Texas, USA / Technology Engineering / Full time

ABOUT THE ROLE

We are seeking an exceptional **Agile Delivery Manager** to help our teams deliver amazing product capabilities. Youll be experienced in agile frameworks and able to develop a high-performing, cross-functional team using a servant leadership approach. At the same time, youll be able to flex with helping your team to meet challenging deadlines, collaborating with multiple teams to manage dependencies and remove blockers. Finally youll always be seeking out better ways of doing things, and using retrospectives to support your team to continuously improve!

Our teams work using different agile frameworks, particularly Scrum or Kanban, to deliver amazing products to support members and to make healthcare affordable and accessible for everyone on the planet. This might be building products to keep our members healthy such as building our health monitoring framework, rewards program or creating an intelligent and personalised symptom checker. Our teams also create platform features like developing AI and chatbot capabilities. Encourage, inspire and support teams to establish their ways of working, and continuously improve them by identifying and tracking metrics during different phases of the software delivery cycle

Facilitate workshops and ceremonies such as standups, backlog refinement, sprint planning, showcases and retrospectives

Be a champion and adopter of the secure software development lifecycle (SSDLC) and clinical safety processes to ensure we meet compliance standards and. embedding those standards into the team's way of working

Implement best practices to support delivery (for multiple teams)

Assist the team in defining and achieving their goals

Assist the team in early and continuous delivery of valuable software

Actively address internal and external risks, issues and dependencies including where ownership exists outside the team

Work with the teams or external stakeholders to remove emergent blockers

Recommend better ways of working, quality improvement and eliminate bottlenecks during this process

Guide the teams towards self-organisation

**WHAT WE'RE LOOKING FOR**

2 years of previous experience of working with software engineering teams delivering a global product at scale as a Scrum Master, Delivery Manager or similar

Knowledge and experience with setting up team frameworks and methodologies such as Scrum, Kanban and Lean

Working with engineering and product teams to deliver on tech and product goals

Strong experience of planning, estimating and forecasting Understanding the value of facilitation and ability to apply techniques as appropriate

Able to foster more frequent collaboration and open dialogue within teams and stakeholders/customers

Comfortable in facilitating a team to solve technical problems and challenges them to avoid gold plating or overdesign

Help identify metrics of success for initiatives to visualise the impact achieved and provide input to improvement initiatives

Experience of highly regulated environments and/or healthcare would be ideal but not essential