Description

FourSite Property Management’s, operating under Bach Team, mission is to provide quality service and housing to our customers, to provide valuable work experience for employees, and to obtain a fair profit all while maintaining our competitive and professional image.

Elevate at 620 Apartment Community is now seeking a full-time Resident Coordinator/ Leasing Agent to join our team. The resident coordinator/ leasing agent will be responsible for helping leads and residents through their journey with Foursite.

Resident Coordinator Responsibilities:

• Deliver exceptional customer service to prospective tenants, current residents, and property staff, leveraging comprehensive knowledge of the property's operations.
• Planning and executing resident events to enhance the quality of living for all residents.
• Coordinate resident functions and activities, including property orientation, utility setup assistance, and any additional resident needs
• Create and distribute property newsletters featuring upcoming events, resident services, and promotional content
• Conducting Outreach Marketing for surrounding businesses
• Address resident concerns such as neighbor disputes, maintenance issues, and service requests, adhering to company protocols. Document resident-related incidents following company standards and procedures.
• Manage activity center or clubhouse rentals, overseeing contracts and fee collection.
• Ensure guest suites/model are well-maintained and provide additional amenities like movie rentals, books, and games.
• Stocking fridges or any resident/prospect area with budgeted refreshments, snacks, towels, or any additional budgeted collateral
• Resident follow-up on completed work orders to assure satisfaction.
• Generate weekly maintenance reports to monitor the completion of resident requests.
• Assisting the Property Manager by conducting routine inspections of buildings and grounds to uphold safety and cleanliness standards, and promptly reporting maintenance needs.

Leasing Agent Responsibilities:

• Leasing apartments
• Processing applications
• Preparing move-in paperwork
• Assisting residents with the move-in process
• Maintaining positive relations with residents throughout their tenancy
• Creating new and creative resident retention ideas and implementing them with help of the manager
• Marketing to current and future residents
• Posting to all platforms of social media while creating a positive online presence.

Requirements

Resident Coordinator / Leasing Agent Qualifications:

• Reasoning and problem-solving skills
• Strong communication and customer service skills
• Excellent time management
• Attention to detail
• Previous property management or equivalent customer service experience is required

Schedule

The work schedule is Monday through Saturday, with a day off during that period plus Sundays. 

Benefits

• Medical (100% of employee monthly premium paid for)
• PTO
• Paid Holidays
• Dental
• Vision
• Life Insurance paid for by the company
• Short and Long term disability
• Company events and activities

Bach Team is committed to workforce diversity. All candidates, veterans, and individuals with disabilities are encouraged to apply.