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JOB DESCRIPTION
Job Description
Because of the need for consistent, in-person collaboration and / or the requirement to perform all work onsite due to the nature of this particular role, it will be performed full time on site.
This means work will be conducted on location at a BAE Systems facility 100% of the time.
See what you’re missing. Our employees work on the world’s most advanced electronics from detecting threats for F-35 pilots to illuminating the night for soldiers.
Spanning air, land, sea, and space, we are developing the technology of tomorrow, delivered today. Drawing strength from our differences, we’re innovating for the future.
And you can, too. Our flexible work environment provides you a chance to change the world without giving up your personal life.
We put our customers first exemplified by our mission : We Protect Those Who Protect Us. Sound like a team you want to be a part of?
Come build your career with BAE Systems.
In Countermeasure & Electromagnetic Attack Solutions (CEMA), we provide next-generation threat detection and countermeasure solutions to provide unparalleled electronic warfare capabilities to enhance mission survivability.
We are a product driven business that leverages Electronic Systems (ES) technology know-how to be an agile leader in game-changing electronic mission and control solutions that enable our customers to create a safer and cleaner world.
BAE Systems is seeking a highly skilled and motivated individual to join our team of professionals as a Compass Call Field Service Representative (FSR).
The qualified candidate will provide technical support to the USAF on the flight line and perform component repair on select Prime Mission Equipment.
The selected individual will be expected to have in-depth knowledge in Air Force maintenance methodologies that support war-fighter operations.
Conducts technical analysis of product implementations, modifications, and enhancements to product in accordance with specific customer specifications and implementations.
Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives.
Assesses product needs in accordance with customer specifications. Provide over the Shoulder training for the USAF EW Maintainers- Provide Input and recommendations to Technical Documents.
Interface with engineers as required to identify, report, and resolve issues in the field. Candidate may be required at times to rotationally support 1st, 2nd or 3rd or weekend shifts, to support site OPTEMPO.
Deployment events will range from one to twelve consecutive weeks at a time and will be travel to both CONUS and OCONUS locations.
Key Job responsibilities include the following :
Please note that pursuant to a government contract, this specific position requires US citizenship status.
Required Education, Experience, & Skills
Preferred Education, Experience, & Skills
Pay Information
Full-Time Salary Range : $91980 - $156330
Please note : This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to : business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits : At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being.
Regular employees scheduled to work 20 hours per week are offered : health, dental, and vision insurance; health savings accounts;
a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance.
Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave.
Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and / or job specifics.
Last updated : 2024-07-09
Full Time
Durable Manufacturing
$48k-61k (estimate)
07/10/2024
10/08/2024
baesystems.com
ANNISTON, AL
>50,000
1999
SIR RICHARD OLVER
$1B - $3B
Durable Manufacturing
At BAE Systems, we help our customers to stay a step ahead when protecting people and national security, critical infrastructure and vital information. We provide some of the worlds most advanced, technology-led defence, aerospace and security solutions and employ a skilled workforce of 85,800 people in more than 40 countries. From state of the art cyber threat detection to flight control systems that enable pilots to make better decisions, we never stop innovating to ensure that our customers maintain their advantage. This is a long-term commitment involving significant investments in skills.... We also work closely with local partners to support economic development through the transfer of knowledge, skills and technology.
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The job skills required for Field service representative include Field Service, Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Field service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field service representative positions, which can be used as a reference in future career path planning. As a Field service representative, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field service representative. You can explore the career advancement for a Field service representative below and select your interested title to get hiring information.
If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Field Service Representative job description and responsibilities
A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.
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Client service representatives manage client relationships and provide customer support.
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Performs site visits with Service Partners, evaluates technical and professional performance.
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Prepare and maintain service related documentations.
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Filed service representatives take customer questions, complaints, comments, and concerns.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Field Service Representative jobs
Always provide an outstanding field service support to customers.
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Review field services done with the customer before leaving to ensure 100% resolution.
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Take the time to attend to customer service, customer support, and customer experience trainings whenever available.
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As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.
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Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.
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