What are the responsibilities and job description for the Customer Service/Office Associate position at Baer's Furniture Co., Inc.?
Retail Office Associates/Customer Service
Our Retail Office Associates are the backbone of Baer's Furniture stores. At Baer's, Retail Office Associates ensure exceptional customers service both in person and over the phone. Retail Office Associates professionally interact with customers to identify root causes, provide solutions and resolve issues. Retail Office Associates possess the ability to be empathetic and patient, communicate clearly and have the ability to multi task in a fast-paced environment.
Other duties include, but are not limited to:
- Courteously provide exceptional customer service in a high-volume call setting
- Accurately enter sales orders
- Process deposits
- Schedule deliveries
- Assist Management when needed
Qualifications that will make you successful at Baer’s include:
- Strong focus on providing exceptional customer service, ability to build a strong rapport with customers
- Ability to work a 5-day retail schedule that includes nights, weekends and most holidays
- Excellent communication skills
- Demonstrate strong interpersonal and listening skills
- Math proficiency, ability to accurately tally deposits
- Computer savvy, able to grasp new programs with training
- Experience in retail sales environment
Baers is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Rotating shift
Work Location: In person
Salary : $15 - $16