We are a finance management firm, based in Santa Barbara, Calif., focusing on providing a premium service to our clients to create opportunities for them to have an impact in the world. Our business is about people and fulfillment through our work. 
Balance is looking to add a generalist with solid payroll experience to our team. This position is an extension role to increase our team's HR/PR reach and elevate this service to our clients. The role is responsible for processing error-free payrolls daily, weekly, bi-weekly, and monthly and providing client support with payroll-related basic HR support duties. 
We are looking for a star who loves to learn, wants to do their best, goes the extra mile, and makes a difference to our clients. The ideal candidate is collaborative, cares about people, and is hyper-attentive to detail and clarity in work product and communication.
Due to the remote nature of the position, reprioritization, juggling multiple concurrent deadlines, and consistent attention to team and client communications are imperative.

• Experience in large, small-scale, and complex payroll processing experience in multiple timesheet and payroll systems. 
• Ability to focus on providing best-in-class service in payroll and basic HR assistance for multiple clientele.
• Self-starter who is growth-oriented and brainstorms innovative problem-solving solutions to challenges or inefficiencies. 

• Great Salary and Bonus Incentives.
• Full benefits package (Medical, Dental, Vision, Life, Retirement Match, Flex Spending).
• Flexibility in work schedule and environment.
• Supportive team and opportunities to develop new skillsets and knowledge.

• Serves as an administrator for several critical human resources functions and workforce management, including recruiting, employee relations, health and safety, compensation, benefits, training, diversity, employee engagement, leave and attendance tracking, payroll, and employee records. 
• Review timecards for employees to ensure accuracy with appropriate labor laws and client policies. Export the corrected hours to the payroll system. Research and resolve differences between the organization’s payroll and attendance software systems.
• Provide internal support and partnership to business lines to deliver required human resources. 
• Facilitates and communicates organizational policies and programs and ensures labor law and regulatory compliance.
• Verify, calculate, and process wage garnishments by local, state, and federal laws.
• Ensure all processes for final checks are completed (e.g. ending deductions, entering data in all systems required, calculating time card properly, ensuring accrued paid time off is paid properly, etc.). Understand deadlines for final checks per state laws.
• Review payroll reports for completeness and accuracy. Research and resolve payroll discrepancies.
• Remit retirement contributions, and upload reports. Support the accounting team 
• Prepare and distribute manual checks when necessary. Coordinate with accounting staff to ensure all manual payments are paid and entered. 
• Research and respond to client inquiries on system access, wages, paychecks, the timekeeping system, and accrued benefit time earned.
• Assist in monitoring client email inbox to answer payroll questions or connect with the appropriate contact to address issues.
• Collaborate and coordinate with other members of the HR/PR team to balance client needs, workload, and adherence to laws and best practices. Adhere to the contracted scope of work and budgeted client hours.
• Other duties as assigned.

• AA degree or equivalent.
• 2 years of in-house payroll processing and HR administration experience within a high-volume, multi-state, corporate environment.
• General understanding of required compliance with legal, regulatory, and financial requirements governing payroll and human resource tasks and activities.
• Experience with Paychex, Paycor, Intuit QuickBooks and/or ADP WFN software is preferred.
• Strong interpersonal skills.
• Excellent time management and communication skills.
• Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
• Ability to multi-task and perform day-to-day activities while managing customer communications.
• Ability to maintain confidentiality.