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Marketing & Customer Experience Assistant
$77k-100k (estimate)
Full Time | Banking 1 Month Ago
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Banco do Brasil Americas is Hiring a Marketing & Customer Experience Assistant Near Miami, FL

Position SummaryThe Marketing & Customer Experience Assistant supports the organization’s marketing efforts as outlined below.
Essential Duties And Responsibilities
  • Manage and content website. Responsible for the approval process.
  • Responsible for open the tasks with the website vendor, track of daily tasks and landing page content creation.
  • Oversee tasks delegated by the project manager, coordinate with all necessary vendors and service providers, and ensure that the project is moving forward on time and on budget.
  • Receive and follow up website and communication demands from other departments;
  • Manage the department’s bureaucratic organization creating and filling: budget reports; technical notes, event reports, submit payments/invoices, artwork website approval process;
  • Perform the secretary role in the Communications Committee: Organize the agenda, create meeting minutes and file the meeting minutes;
  • Report to VP- Marketing Manager and/or EVP all projects managed by the employee;
  • Actively supports team to ensure that customer expectations and company goals are obtained;
  • Develops, complies, writes, reviews and reconciles service related reports, records and documentation ensuring complete, accurate and concise records are kept;
  • Acts as liaison with the Banks ad agency, media consultant, and public relations firm;
  • Works in conjunction with Retail unit to implement market specific programs;
  • Consult with product development personnel on new product specifications such as pricing, design, and packaging;
  • Select and manage external agencies to be used in the formulation of marketing strategy, campaigns and promotions.
  • Maintain annual budget and keep expenditures within approved guidelines
  • Send marketing, services and compliance communication through email and regular mail
  • Maintains reports, records and documentation ensuring complete, accurate and concise records are kept
  • Maintains full knowledge and understanding of bank policies, procedures, regulatory and compliance requirements, including but not limited to BSA/AML, CDD, EDD, and others as defined by the Compliance Division and Information Security Division
  • Attends and/or complete all required training as assigned, including weekends
  • Ensures compliance with all applicable regulations and policies by completing tasks on a timely manner
  • Acts within Signature Authority Level, if applicable
  • Adhere to the bank’s Employee Handbook and respect all its norm
Endomarketing
  • Member of the Endomarketing Committee.
  • Coordinate, prepare and execute all internal events (Holiday Party, birthday celebration, happy hour, social events);
  • Develop and execute strategies to motivate employees
  • Create Employee satisfaction survey.
  • Prepare monthly newsletter.
  • Create, prepare and execute all internal communication.
  • Development of Annual Endomarketing budget proposal
  • Responsible for purchasing and distributing gifts to all employees
Education And/Or ExperienceBachelor's degree (B.A.) from four year college or university and one year of banking and marketing experience and/or training; or equivalent combination of education, training and experience.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$77k-100k (estimate)

POST DATE

05/23/2024

EXPIRATION DATE

07/16/2024

WEBSITE

bbamericas.com

HEADQUARTERS

BOCA RATON, FL

SIZE

25 - 50

FOUNDED

2012

REVENUE

$10M - $50M

INDUSTRY

Banking

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About Banco do Brasil Americas

Nossa histria: Por mais de 200 anos, Banco do Brasil S.A., acionista nico do BB Americas Bank, tem oferecido produtos e servios de alto-padro para seus clientes no Brasil e em 23 pases ao redor do mundo. Em 2012, o banco expandiu seu negcio, modelo de qualidade e servio, para os Estados Unidos e o BB Americas Bank foi aberto, entregando solues inovadoras com servio especializado em ingls, portugus e espanhol. Os servios financeiros oferecidos pelo BB Americas Bank incluem contas correntes pessoais e empresariais, contas poupana, cartes pr-pago, e contas de money market; contas CDs; cartes de c...rdito e dbito; transferncias internacionais de fundos, e uma linha completa de financiamentos residenciais e comerciais. BB Americas Bank orgulhosamente continua a tradio de sua empresa me, apoiando a educao, cultura e esportes locais, atravs do alcance comunidade, apoio financeiro, trabalho filantrpico e voluntrio. * Voc pode abrir a conta digital caso j seja cliente do BB S.A. _____________________________________________________________________________________ Our history: For more than 200 years Banco do Brasil S.A., BB Americas Banks sole shareholder, has offered high standard products and services to clients in Brazil and other 23 countries worldwide. In 2012, the bank expanded its model of qualify and service to the U.S. market and BB Americas Bank was opened to deliver innovative solutions with personalized services in English, Portuguese and Spanish. Financial services offered by BB Americas Bank include personal and business checking, savings, prepaid cards, and money market accounts; CDs; debit and credit cards; domestic and international fund transfers, and a full line of residential and commercial loans. BB Americas Bank continues the proud tradition of its parent company through supporting local education, culture, and sports through community outreach, financial support, philanthropic and volunteer work. More
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