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FUNCTION : Responsible for working with customers during early stages of delinquency on loans owned or serviced by Bangor Savings Bank to find mutually acceptable solutions to address and to resolve the delinquency.
Efforts involve direct communication with customers to offer specific options available to financially distressed homeowners and to other borrowers.
Manages designated customer outreach queues with a strategic approach that minimizes the number of cases that advance to more serious stages of delinquency.
Assesses individual customer circumstances to designate correspondence and related information that must be provided within applicable timeframes.
Obtains financial information from customers who are in the early stages of delinquency, both for portfolio loans and for loans serviced for Investors (such as MSHA, FHLMA, FNMA, VA, HUD, and PMI).
Performs various efforts to monitor the condition and status of real property and may work with attorneys and property management companies to inspect, protect, and preserve the value of the Bank’s collateral.
Evaluates loans to determine when required notices and information are to be sent to customers. Recommends course of action for loans approaching more serious stages of delinquency and transitions those loans to other members of the Special Assets team when appropriate.
ACCOUNTABILITIES :
Organizational Development :
Under the guidance of the manager :
Reviews inspection reports to ascertain property condition and occupancy status; takes appropriate action as required.
Transitions loans to other members of the Special Assets team as appropriate.
Operations / Process :
Customer Experience :
Compliance and Control :
Assists in ensuring that the Bank is in compliance with local, state and federal laws and regulations.
General :
Competencies :
Knowledge / Skills / Experience Requirements :
Physical Demands / Conditions Requirements :
Equipment Used :
General office equipment.
External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.
Last updated : 2024-06-20
Full Time
Business Services
$68k-82k (estimate)
06/22/2024
09/17/2024
bangor.com
BANGOR, ME
500 - 1,000
1852
$200M - $500M
Business Services
Wealth Management products: NOT FDIC INSURED | NO BANK GUARANTEE | MAY LOSE VALUE Investment planning for today and generations to come. We are proud to offer the following services: Investment Management - We believe successful investment management begins with a relationship. We will listen to you to ensure a comprehensive understanding of your investment goals, objectives, and risk tolerance. Planning & Retirement Financial planning should be comprehensive, and viewed as a continuing, dynamic process that leads to security in the years to come. Trusts & Estates Trust and estate planning c...an offer significant financial control. Establishing a trust or preparing an estate plan requires a thorough understanding of your individual goals and needs. We will take the time to understand those goals. Institutional Investment Services - Bangor Wealth Management provides businesses, municipalities, nonprofits, and government agencies access to exceptional, comprehensive financial services tailored to the unique needs of the organization. Investment News - Bangor Wealth Management strives to provide our clients with a newsletter that includes year-to-date financials, an outlook on economic growth, US corporate earnings, and other great content quarterly. ___________________________________________ Bangor Wealth Management of New Hampshire, LLC is a wholly-owned subsidiary of Bangor Savings Bank. ___________________________________________ Remember, information posted on Facebook is not secure or encrypted. Never post private personal or account information, whether on our Page or through a message. If you need assistance with your account, please contact us directly. ___________________________________________ http://bangor.com/guidelines
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