Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
Manages a major operations segment or multiple operations units of a similar nature for a site, regions or product line to support compliance within the company's functional operations area . Functions managed are typically complex, directed by internal bank policies and require adherence to regulatory and compliance requirements which can involve high $ penalties and fines for non-compliance. Executes against regulatory, BSA/anti-money laundering, and economic sanctions compliance practices relevant to the manager's area of responsibility. Develops a positive and trusting relationship with key business leaders. As guided by executive leadership, develops and maintains relationships with counterparts in other financial institutions, associations and regulatory officials ensuring proper communication of compliance of company and regulatory policies relevant to the manager's specific area of responsibility. Supports accountability for compliance elements of the Risk Framework, maintaining appropriate oversight of operations and vendor performance. Maintains the culture of compliance and supports the identification, escalation and timely mitigation of compliance risks. Applies knowledge and expertise to influence business managers and peers to ensure enforcement of compliance programs, balancing operational strategy within area of responsibility. May lead/coach projects or be involved in a variety of larger LOB projects. Responsible for budget/expense management, reporting and forecasting for Ares managed. Awareness of Six Sigma/Lean practices and change management preferred. Directly manages 4-8 employees that are typically subordinate supervisors or exempt specialists. Scope of management typically has 8-250 associates that may cover multiple shift/sites. Bachelor's degree or 8-10 years of Operations/compliance experience preferred, including 3-6 years supervisory experience.

Line of Business Job Description:

The Global Credit AML and Onboarding Organization (GCAOO) is a central control function which governs, facilitates, and oversees the end-to-end AML program across multiple lines of businesses and jurisdictions, it manages the Global AML risks by implementing, executing processes and controls.

This role is to lead High Risk Detection Group in Global Screening team covering, GB & GM, Consumer and Wealth Mgmt. The High Risk Detection Group is a global team covering the detection and enhanced diligence for our Highest Risk Customer and Related Parties. The function includes but is not limited to Client Screening, Enhanced Client Monitoring, Periodic Activity Monitoring and Sanctions Diligence and Controls, the team is based globally with hubs located in major cities across United States of America, United Kingdom, Ireland, Singapore & India (GBS).

Your background

Required Skills:

• Global Large-Scale Operations Management
• AML or Strong Compliance knowledge including interpretation and operationalizing of requirements
• Strong executive presence and communication skills
• Working knowledge of Consumer and Banking & Global Markets products and/or Regulation based Ops processes and/or high volume
• Ability to manage team across different sites and locations; direct and matrix reporting environment
• Ability to manage multiple and competing priorities; Execution-oriented with ability to quickly organize work and execute with speed
• Detail-oriented, while still being able to see the big picture; quickly makes connections and thinks ‘enterprise’
• Organizationally savvy and strong influence skills; can work across organizational lines and regions to gain consensus and buy-in from senior stakeholders; leverages relationships to influence outcomes and drive decisions
• Ability to partner with, establish credibility with and influence internal and external key stakeholders in a heavily matrixed environment
• Strategic Planning and Implementation experience

Desired Skills:

• AML Screening knowledge covering Adverse Media, SPF/PEP
• Process improvement and six-sigma and/or data analysis experience
• Bachelor’s degree in related field or equivalent experience
• ACAMS accreditation

What you can expect

• Global AML High Risk Detection manager owns delivery of timely, accurate and completeness of AML Screening, Client Activity Monitoring and Enhanced Client Due Diligence process with 100% adherence to laws, rules and regs; procedures and controls.
• Owns the Process, Risk, and Control inventory through Single Process Inventory (SPI), the underlying metric/control testing, and the reporting/escalation of the results.
• Establish effective controls within processes (Quality Assurance), perform reviews, and test/monitor the effectiveness of controls
• Monitor daily staffing, SLA performance, key controls
• Engage with senior stakeholders to identify issues and/or control improvements for remediation.
• Accountable of internal, external and regulatory queries and responses driven from APAC regional audits and exams as well as GFC testing
• Lead, integrate and drive strategy and change efforts across globally with High Risk Detection executives
• Lead, develop and direct team members in all aspects of High Risk Detection Group Responsibilities

What you will do

• Review management metrics and assess timelines and quality of AML Screening, Client Activity Monitoring and Enhanced Client Due Diligence deliverables. This will cover all Global jurisdictions which are executed by screening ops teams
• Manage team performance. Conduct performance reviews according to enterprise process for direct reports and provide performance feedback on matrix reports. 
• Provide executive approval for newly identified SPF PEP due diligence in the region
• Review escalations from relevant operational partners in onboarding, refresh or enhanced due diligence to and drive timely resolution
• Review and provide approval on response to queries from audit or exams, and or / Testing process
• Review AML/CFT regulatory change pipeline for APAC jurisdictions and assess impact to Screening process
• Represent Screening as well as High Risk Client portfolio in APAC region in relevant governance forums
• Identify areas of opportunity for continuous improvement and drive strategic changes on potential risk concerns identified

Shift:

Hours Per Week: