13 Business Support Manager II Jobs in Chicago, IL
Bank of America is Hiring a Business Support Manager II Near Chicago, IL
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:Manages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope, often requiring associates in one or more location. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements. Requires a thorough knowledge of the department or business units functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. Generally has full management responsibility over a relatively large team and may manage one or more levels of managers.
Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities.
This role will be supporting the Client Protection Business Enablement & Controls Team.
Responsibilities
- Partner with CP leadership and key stakeholders to evolve routines to better communicate change, drive prioritization, understand and identify risks and ensure partner voice and ownership is included
- Partner, own and lead key projects and initiatives that arise as part of end-to-end work groups, key deliverables or initiatives that arise as a result of the dynamic nature claims and fraud
- With an enterprise mindset and data driven approach create executive level presentations
- Support and own team routines
- Synthesize relevant data from various sources into cohesive, well organized stories
- Develop an expert understanding of Client Protection and broader LOB, partner KPIs to ensure consistency in how we measure, communicate and track progress
- Identify key business problems, themes and opportunities
- Accountable - ability to assume significant responsibilities and flexibility to manage changing deadlines and priorities
- Follow-through and consistency - deliver on commitments; close the loop
- Remains positive and focused during times of pressure, adversity, or change
- Intellectual curiosity and strong urge to delve into a problem to determine the root cause and come up with creative solutions
- Leadership skills and proven experience leading projects or programs with multiple stakeholders
- Experience presenting or interacting with multiple levels of leadership
- Strong attention to detail and a passion for ensuring flawless execution
- Intellectual curiosity and the willingness to challenge the status quo
- Strong critical thinking and problem solving, strategy planning and project management experience
- Demonstrated leadership and influence management skills
- Self-starter with ability to work with minimal supervision
- Effective communication (both in writing and when speaking) using clear, concise and simple language.
- Proficient in Microsoft office (Excel, SharePoint, etc..)
- Organizationally savvy; knows how to make connections across geographies, businesses and hierarchies to get things done
- Proven record of innovation and implementation through strong teamwork. Demonstrated ability to encourage collaboration, connection and teamwork within and beyond his/her team
- Project Management Experience
- Reporting/Analysis Experience
- Experience in creating Executive Presentations
- Strong Communicate
- Drive Prioritization
- Create Executive Level Presentations
- Lead Projects
- Flawless Execution
- Critical Thinker
- Influence
- Self-Starter
- Microsoft Office
- Encourage Collaboration
Shift:1st shift (United States of America)
Hours Per Week: 40
Job Summary
Full Time
Banking
$127k-163k (estimate)
09/11/2024
10/07/2024
bankofamerica.com
FARMINGTON, NM
>50,000
1968
LINDA BOYCE
>$50B
Banking
Related Companies
About Bank of America
Bank America is an insurance company based out of P.O. BOX 15292, Richmond, Virginia, United States.
The job skills required for Business Support Manager II include Leadership, Analysis, Initiative, Presentation, Problem Solving, Project Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Business Support Manager II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Business Support Manager II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Business Support Manager II positions, which can be used as a reference in future career path planning. As a Business Support Manager II, it can be promoted into senior positions as a Sales Support Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Support Manager II. You can explore the career advancement for a Business Support Manager II below and select your interested title to get hiring information.
