Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

We have an exciting opportunity for an Info Security Controls Specialist to join our Process Excellence organization part of Global Information Security (GIS).
The Info Security Controls Specialist reports into the PCG organization, partnering with business function leaders, operations process owners and subject matter experts (SMEs), to provide an end to-end view of their processes, analyze impacts and data, and contribute to the optimization of the organization through continuous improvement and process reengineering. The candidate will also actively contribute to the Operational Excellence cultural shift through execution of strategic projects and programs. 

We are looking for a candidate with the right level of experience, ability to challenge and influence stakeholders at all levels in the organization, and with excellent analytical and critical thinking skills, and a process improvement mind-set. Directly supports the program's strategic direction, transformation efforts and process driven culture.

Responsibilities include, but not limited to: 
• Process analysis, process modelling and process governance (Visio, ARIS, etc.)
• Process improvements based on program maturity, challenges and issue remediation
• Evaluate current state, impact to change and end-to-end target state visualization from requirements to implementation
• Provide end-to-end high-quality view of processes within business functions with proper identification of hand-offs and process connectors
• Support the program's short-and-long term strategy
• Supports a strategy of continuous improvement and acts as liaison with Global Technology and Enterprise Process Management teams
• Prepare presentations and process overview utilizing models and complementary data to assist leaders in process re-engineering activities
 
Required Skills:
• Prior related experience or business exposure desired and strong delivery mindset
• Analytical and design-oriented mindset 
• Experience in process modelling tools (Visio - BPMN, ARIS, etc.) desired
• Data driven and metrics/ results oriented
• Ability to identify opportunities from a process efficiency perspective and continuously challenge current state of GIS processes
• Strong presentation skills
• Excels in working among diverse viewpoints to determine the best path forward
 
Desired Skills
• Prior experience in Information Security desirable
• Preferred process improvement and Operational Excellence exposure
• Believes in the value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world
• Critical thinking skills – ability to assess quantitative and qualitative data to identify key themes that require deeper analysis and assessment
• Creativity – able to look at a problem from a new perspective and to develop new ideas and solutions
• Ability to understand new technologies, intellectually curious.
• Commitment to challenging the status quo and promoting positive change
• Experience working in a global environment

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