Description

Position Purpose 

Responsible for all phases of branch operations and compliance with policy and procedure. Open new accounts and process customer and account maintenance requests. Provide servicing of deposit and safe deposit box account relationships. May be responsible (as a back-up to the Branch Manager) for consumer lending, including real estate, within the branch market area. 

What you’ll do

· Maximize staff efficiency and effectiveness

· Coach and mentor staff

· Ensure confidentiality of customer and bank information

· Inform staff of operational changes

· Open and maintain deposit accounts and services

· Open and maintain safe deposit box accounts

· Conduct loan interviews and decision loans within established guidelines when applicable

· Interact with customers to determine needs and referral opportunities

· Comply with state and federal laws as well as bank policies and procedures

· Maintain knowledge of bank products and services

· Resolve customer questions/problems

· Perform other duties as assigned

Requirements

Where you’ll shine

· Associate’s degree or equivalent education/work experience

· Strong communication skills

· Supervisory experience

· Proven interpersonal and leadership skills

· Familiar with Windows operating system

 
Where we shine

· Offering a full suite of benefits including medical, life, dental, and vision insurance plus generous paid time off

· Supporting associates and their families; we embrace the importance of caring for oneself and our families

· Surrounding ourselves with smart, driven, and diverse individuals

· Valuing integrity, commitment in regard to our daily duties, and the Bank as a whole

· Supporting local philanthropic, cultural, and artistic initiatives and organizations that our employees value

· Devoted to the communities in which we serve as we help those who form the creative backbone of our market’s future economy and business value

· Bank of Clarke is “Great Place to Work” Certified as of June 2023 through June 2024

· “Top Virginia Employer for Interns” award recipient (2023, 2024) through Virginia Talent and Opportunity Partnership (V-TOP)

 
Working Conditions: 

The individual will be required to be available after normal working hours. Business travel may be necessary to meet with vendors and attend training opportunities. 

 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed under the knowledge/skills section are representative of the knowledge, skill set, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EEO M/F/V/D