6 Client Relationship Consultant II Jobs in Spokane, WA
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Client Relationship Consultant II
$49k-63k (estimate)
Full Time
5 Days Ago
Banner Bank is Hiring a Client Relationship Consultant II Near Spokane, WA
#RET123
Provide exceptional customer service while engaging in sales and service activities at branch locations. Open accounts, assist with processing Teller transactions, cross-sell Bank products and services, take applications for, and book loans, perform account and client profile maintenance, and respond to questions regarding client accounts.
Requirements:
- H.S. Diploma required
- NMLS registration required
- 3 years of Personal Banker or Universal Banker experience required
Knowledge, Skills & Abilities
- Basic knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending.
- Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required.
- Possess effective selling, cross selling and referral skills.
- Possess strong mathematical, problem solving, and negotiation skills.
- Ability to analyze client credit data and other related financial information.
In this role you will have the opportunity to:
- Responsible for processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Balances cash drawer, counting currency and coin accurately.
- Develop and maintain in-depth knowledge of all operational processes and requirements.
- Maintain acceptable operational quality standards on all new account openings. Must meet minimum referral standards set by Manager.
- Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools.
- Responsible for presenting tailored solutions that meet the client’s specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts.
- Assist Branch Manager or other partners in conducting joint, outbound calls. Participate in regularly delivering banking presentations.
- Responsible for acting as a leader in sales and exceptional client service and may provide sales leadership and coaching of new Personal Bankers, Universal Bankers, and Tellers.
- Responsible for complying with policies, procedures, security requirements, and government regulations.
Compensation & Benefits
- Targeted starting hourly range (based on experience): $22.00 /hour
- Incentive potential
- Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
- Paid vacation time, sick time and 11 company paid holidays
- 401k (with up to 4% match)
- Tuition reimbursement
- Get more information at: Employee Benefits | Banner Bank
Job Summary
JOB TYPE
Full Time
SALARY
$49k-63k (estimate)
POST DATE
06/24/2024
EXPIRATION DATE
07/09/2024
WEBSITE
bannerbank.com
HEADQUARTERS
ARLINGTON, WA
SIZE
1,000 - 3,000
FOUNDED
1890
TYPE
Public
CEO
JEFF GARCIA
REVENUE
$500M - $1B
INDUSTRY
Banking
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About Banner Bank
Banner provides checking accounts, savings, commercial banking, consumer lending, construction loan and home loans.
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