3 Front Desk Representative Children's Gastroenterology Glendale Jobs in Glendale, AZ
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Front Desk Representative Children's Gastroenterology Glendale
$60k-78k (estimate)
Full Time | Hospital
3 Weeks Ago
Banner Health is Hiring a Front Desk Representative Children's Gastroenterology Glendale Near Glendale, AZ
Primary City/State:Glendale, Arizona
Department Name: BTMC Pediatric Gastro
Work Shift: Day
Job Category:Revenue Cycle
Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you.
Banner Children’s Gastroenterology Specialists are trained and exceptionally skilled to provide patients and their families with the best care and treatment for their condition. Chronic abdominal pain accounts for more than 20 percent of all visits to the pediatrician and we work diligently to treat these children in a timely and efficient manner. . No matter the condition, our goal is to lead them back to the daily life and activities they love.
As a Front Office/Customer Experience Representative, you are the first point of contact as patients and visitors approach the front desk. You'll work collectively with a dedicated group of healthcare professionals to ensure patients have a positive experience. This is a perfect opportunity to apply your great customer service skills and make patients and visitors feel welcomed. A career with our team is a great opportunity if you are just starting out or have many years of experience. Apply Now to connect with one of our recruiters!
Location: Banner Children's Gastroenterology 5310 W Thunderbird Rd. suite #311 Glendale AZ, 85306
Schedule: Monday - Friday 8:00am - 5:00pm
At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.
Position SummaryThis position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.
Core Functions
Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently.
Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.
Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Employees working at Banner Scottsdale Sports Medicine, second floor must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Preferred QualificationsWork experience with the Company’s systems and processes is preferred. Previous cash collections experience is preferred.
Additional Related Education And/or Experience PreferredEOE/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
Privacy Policy
Department Name: BTMC Pediatric Gastro
Work Shift: Day
Job Category:Revenue Cycle
Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you.
Banner Children’s Gastroenterology Specialists are trained and exceptionally skilled to provide patients and their families with the best care and treatment for their condition. Chronic abdominal pain accounts for more than 20 percent of all visits to the pediatrician and we work diligently to treat these children in a timely and efficient manner. . No matter the condition, our goal is to lead them back to the daily life and activities they love.
As a Front Office/Customer Experience Representative, you are the first point of contact as patients and visitors approach the front desk. You'll work collectively with a dedicated group of healthcare professionals to ensure patients have a positive experience. This is a perfect opportunity to apply your great customer service skills and make patients and visitors feel welcomed. A career with our team is a great opportunity if you are just starting out or have many years of experience. Apply Now to connect with one of our recruiters!
Location: Banner Children's Gastroenterology 5310 W Thunderbird Rd. suite #311 Glendale AZ, 85306
Schedule: Monday - Friday 8:00am - 5:00pm
At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.
Position SummaryThis position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.
Core Functions
- Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary.
- Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre-certification, referrals, and authorizations
- Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.
- Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes.
- Schedules office visits and procedures within the medical practice(s) and external practices as necessary. Maximizes reimbursement by scheduling patients in accordance with payor plan provisions. Confirms patient appointments for the following day as necessary and ensures patients are properly prepared for visits.
- Demonstrates proactive interpersonal communications skills while dealing with patient concerns through telephone calls, emails and in-person conversations. Optimizes patient flow by using effective customer service/communication skills by communicating to internal and external customers, care team, management, centralized services and HIMS.
- Assists in responding to requests for patient medical records according to company policies and procedures, and state and federal laws.
- Provides a variety of patient services to assist in patient flow including but not limited to escorting patients, taking vitals and patient history, assisting in patient treatment, distributing mail and fax information, ordering supplies, etc.
- Works independently under regular supervision and follows structured work routines. Works in a fast paced, multi-task environment with high volume and immediacy needs requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient’s care. This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided. Primary external customers include patients and their families, physician office staff and third party payors.
Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently.
Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.
Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Employees working at Banner Scottsdale Sports Medicine, second floor must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Preferred QualificationsWork experience with the Company’s systems and processes is preferred. Previous cash collections experience is preferred.
Additional Related Education And/or Experience PreferredEOE/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
Privacy Policy
Job Summary
JOB TYPE
Full Time
INDUSTRY
Hospital
SALARY
$60k-78k (estimate)
POST DATE
06/09/2024
EXPIRATION DATE
07/06/2024
WEBSITE
bannerhealth.com
HEADQUARTERS
PHOENIX, AZ
SIZE
15,000 - 50,000
FOUNDED
1961
TYPE
Private
CEO
ANDY SETKA
REVENUE
$10B - $50B
INDUSTRY
Hospital
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