Patient Coordinator I Records Coordinator

Responsibilities :

1. Procure Medical Records : Retrieve and compile medical records for all new patients entering Karmanos Cancer Institute.

2. External Record Requests : Initiate and track requests for medical records from external healthcare facilities as needed.

3. Electronic Record Management : Separate and upload medical records into the Cerner Electronic Medical Record (EMR) system, ensuring data accuracy and confidentiality.

4. Physical Media Handling : Receive, sort, and manage CDs and slides, delivering CDs to the Picture Archiving and Communication System (PACS) office when necessary.

5. On-site Office Duties : Attend the Detroit office once a week to sort and log incoming mail. Additionally, visit the Southfield office once a month to perform similar tasks as needed.

6. Fax Management : Label and organize all incoming faxes in the designated fax box located on the shared drive, ensuring documents are easily accessible to relevant team members.

8. Daily Huddle Tracking : Complete the daily huddle tracking sheet, detailing workload completion and sharing updates with the team.

9. Team Support : Act as a team player, providing assistance to colleagues when they are overloaded with tasks.

10. ROI Retrieva l : Collect Release of Information (ROI) forms from the front lobby as needed.

11 . Communication with Clinical Staff : Maintain good communication with clinical staff, including physicians and nurses, to facilitate the retrieval of essential patient records.

12. Record Requirements : Ensure that all new patients have, at a minimum, a pathology report and a recent physician note.

Communicate any missing records promptly.

13. Medical Record Logging : Enter all received records into the Medical Record Log system, documenting session numbers for pathology slides to ensure accuracy and facilitate a quality handoff to the clinic team

• High school diploma required. Bachelor degree preferred.
• Two years of customer service or healthcare related experience.
• PC and word processing skills are required.
• Knowledge of billing and managed care programs preferred.
• Familiarity with third party insurance verification, authorization and referral procedures preferred.
• Familiarity with cancer-related information and terminology.
• Good interpersonal skills.
• Excellent written and verbal communication skills.Equal Opportunity Employer of Minorities / Females / Disabled / Veterans

Last updated : 2024-07-09