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Bark Public House is looking for an enthusiastic Customer Service Manager with extensive retail and customer service experience. Knowledge of the dog care industry is a plus but not required provided the candidate is capable of quickly learning the ins and outs of our services and our complete product line. We do require a positive attitude, outgoing personality, dedication to providing an unparalleled experience for our clientele, and, of course, a love of dogs.
Responsibilities will include but are not limited to:
Meeting Sales Goals
Merchandising Products
Inventory Tracking
Product Research
Self Driven to Exceed Expectations
Developing Customer Relationships
Client Tours
Management of Client Database and Corresponding Filing
Creating New Appointments for clients
Social Media posts and Event Planning for Social Patio
In addition to a competitive salary, you’ll find many great benefits awaiting you at The Dog Stop®:
Discount on all retail products
Free and discounted services
Bring your dog to work!
A fun and exciting work environment
Necessary Qualifications:
2 years experience in retail and customer service
3 years of Management (Leadership) Experience
3 professional references
Excellent communication skills
Basic computer skills
Flexible schedule and ability to work nights and weekends
Apply today with your résumé to join a great team working to provide the best dog care available in this booming industry, where you can enjoy yappy hours, a social patio for dogs and their owners, and other dog friendly events!
Full Time
$76k-98k (estimate)
06/25/2024
07/14/2024
barkpublic.com
Nashville, TN
<25
The following is the career advancement route for Customer Service Manager positions, which can be used as a reference in future career path planning. As a Customer Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager. You can explore the career advancement for a Customer Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.