Job Summary
As a Project Manager, Store Planning & Design, you assist the Store Planning & Design team with managing aspects of new store builds, existing store remodels and relays. You do this by resolving construction and facility issues, ensuring each project is delivered on time, to completion and to the required standard. You are a key contributor and act as a liaison between the internal construction team, facilities team, as well as the general contractors assigned or acquired for each project. You have a passion for identifying process improvement, the optimal set up for a retail space and you understand how to efficiently align space and floor plans for Barnes & Noble stores. You have a keen ability to manage change and resolve conflict by communicating effectively with cross-functional teams.
An employee in this position can expect a starting rate between $62,400 - $75,000 annually, depending on experience, seniority, geographic locations, and other factors permitted by law.
This role will need to be on-site in the Union Square office a minimum of 3 days per week.
What You Do
•Visit new store and project sites to ensure project deadlines are being met throughout the course of the project.
Ensure fixture placement including register counters, lighting, misc. fixture fillers and finishing panels is set to standard.
•Work closely with APM, Field Team, construction crews, vendors, general contractors, and internal teams throughout project to ensure project is executed successfully.
•Ensure store finish and dcor package is executed by contractor or trade as delivered by the SP&D team. This includes pin letters, track light positioning, hanging frames and posters, advising on window treatments, installing kid's character package, kids department dcor, caf decor.
•Manage project schedules, plans, checklists and task details for each project.
•Manage outstanding punch list items, bringing punch list to completion within 90 days of new store opening or project completion date.
•Procure trades needed to complete various outstanding projects (locksmiths, carpenters)
•Organize project specific meetings/calls with internal and external teams to review project specific progress and issues.
•Review, monthly, open service channel work orders and open issues log to ensure open issues are being addressed and show progress until completed. You also review to identify common occurrences.
•Direct postmortem meetings upon completion of each project to evaluate its success and identify process improvements, including assessing store map layout, fixture placement, flooring and lighting opportunities.
•Provide support to store teams and SP&D throughout a given project as needed.
Knowledge & Experience
•Excellent written and verbal communication skills.
•Ability to meet deadlines and be an independent worker.
•Proficiency in Word, Excel, Teams, and Access.
•Ability to clearly communicate and adjust his or her style to meet team needs.
•Ability to effectively collaborate with cross-functional teams.
•Ability to perform effectively in a fast-paced environment.
•Strong organizational skills and can prioritize and manage multiple projects.
•Is proactive, self-aware and understands how their actions impact others.
•Can push for results positively, supporting booksellers to do the same.
•Is a decisive and solution-based problem solver who can maintain high standards and lead by example.
•Strong understanding of the operations of a retail store with the ability to translate that knowledge into reviewing/modifying floor plans to ensure efficiency.
•Ability to communicate, collaborate, and negotiate effectively and situationally to maximize relationships and garner resources.
•Ability to learn and operate proprietary software programs.
•Ability to spend time on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing).
•Availability to work variable hours as needed to align with store needs.
•Ability to engage in overnight travel, and/or daily commute distances as the business requires.
EEO Statement
As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to self-identified, perceived or actual age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances.
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