Join our team at Barnsco as an Inside Sales Representative, where you'll play a crucial role in providing exceptional customer service and support for our concrete-related products. Reporting directly to the Customer Service Supervisor or Branch Manager, you will ensure orders are processed accurately and efficiently to meet customer needs.

Key Responsibilities:

• Provide outstanding customer service by assisting customers with product specifications and technical inquiries.
• Prepare and deliver quotes for credit and cash customers.
• Input rebar fabrication orders promptly and accurately.
• Support Outside Sales Representatives with account management.
• Obtain and confirm pricing and freight costs for customers.
• Verify product availability and order status to facilitate timely deliveries.
• Process sales transactions accurately and efficiently.
• Establish and maintain accounts for cash customers.
• Coordinate with inventory and purchasing teams regarding product availability and specifications.
• Maintain cleanliness and organization of the showroom environment.
• Manage credits and returns as necessary.
• Create special orders based on customer requirements.
• Set up jobs and pricing according to established procedures.
• Ensure timely follow-up on open orders and returns.
• Conduct cycle counts as required and report findings to the Customer Service Supervisor.
• Familiarize and proficiently use relevant software for daily tasks.
• Perform additional duties as assigned by the Customer Service Supervisor or Branch Manager.

Required Qualifications:

• 2 years of experience in customer service.
• High School Diploma or GED required.
• Strong organizational skills with attention to detail.
• Proficiency in Microsoft Office Suite, especially Excel and Outlook.
• 1-3 years of sales experience preferred.
• Excellent communication skills, both verbal and written.
• Effective time management abilities.
• Strong problem-solving skills to resolve customer issues promptly.
• Bilingual proficiency in English and Spanish preferred.

Why Barnsco: At Barnsco, we offer a supportive work environment where dedication and initiative are recognized and rewarded. Join us and be part of a team committed to delivering excellence in service and products to our valued customers. With opportunities for growth and development, Barnsco provides a rewarding career path in the construction industry.