Description

Essential Duties and Responsibilities include the following:

• Having the ability to read and scale commercial blueprints/plans is a must.
• Prepare quotes for shower doors, mirrors, bath accessories, and closet shelving and other Division 10 products.
• Understanding of spatial constraints and utilization of Division 10 products.
• Learn and utilize Basco’s configuration and quoting softwares.
• Follow up on project bids and leads by contacting general contractors, architects, and commercial builders.
• Serves as a liaison between the outside sales representative, and customers.
• Preparation of submittal drawings, and detailed specifications.
• Point of contact to the general contractor for preparations and obtainment of change orders.
• Be able to effectively communicate with internal team members on:
• Coordinating measurements of jobs by working with the scheduling and entry team.
• Updates on progress of jobs to customers and account representatives.
• Problem resolution on incomplete installations.
• Be able to communicate with builders / remodelers and job supervisors to expeditiously resolve issues and get answers to them.
• Occasional travel to commercial job sites to pick up plans, drop off quotes, or samples as needed.
• Ability to work in tandem with the purchasing, manufacturing, and production team to meet the common goal of servicing the customer.
• Previous experience with Procore project management software is a plus.
• Perform other duties as required by Management.

Qualifications

• Education and/or Experience:
• High school diploma
• Microsoft Office 365 experience
• AS400 experience helpful
• Blueprint scaling and reading experience is a must

• Abilities:
• Considerable knowledge of company focus, philosophy, & culture
• Ability to develop & maintain customer relations
• Knowledge of computer software & information databases
• Ability to meet & deal effectively with officials of other companies & the public
• Ability to work effectively as a member of a team
• Excellent communication skills, attention to detail, ability to establish good rapport with department staff, vendors, distributors, & others essential
• Ability to work independently
• Self motivated & goal oriented
• Excellent time management skills
• Demonstrated leadership ability & the possession of tact, integrity, & common sense
• Well developed presentation skills
• Excellent customer relations skills
• Excellent attendance and punctuality

• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to use hands to handle objects, tools, controls, etc. The employee is occasionally required to walk, reach with hands and arms, and talk or hear.

Work Environment: Work is performed in an office environment; the work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.