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Customer Service Representative- Level 2 Requisition ID 76ubhI Base-2 Solutions will provide customers worldwide with a security operations center consisting of Self-Help Knowledge Portals, remote Service Desk resolution support, and infield customer engagement support.
Your team will be the first point of contact for IT problem resolutions helping to increase user satisfaction, reduce resolution time, and consolidate and standardize remote and in-field customer support at the enterprise level.
Job Description
Standard Characteristics
Flexibility Requirement
Training and Certifications
Education and Experience
Last updated : 2024-08-21
Full Time
IT Outsourcing & Consulting
$40k-51k (estimate)
08/24/2024
10/30/2024
base-2solutions.com
WASHINGTON, DC
<25
2016
TYSEN LECKIE
<$5M
IT Outsourcing & Consulting
Base-2 Solutions is a woman-owned small business based in Washington, DC, employing personnel to support our national security mission and the forward-deployed Warfighter. We are a premier provider of solutions in the areas of Software & System Engineering, Cyber Security, Cloud Computing, Big Data, DevSecOps and Data Analytics.
The job skills required for Customer service representative include Customer Service, CSR, Customer Support, Microsoft Office, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.