POSITION SUMMARY: We are seeking a highly motivated and organized Sales Support Specialist to join our dynamic sales team. In this role, you will play a vital part in assisting our sales team with order processing, trade show preparations, customer relationship building, and collaborating with various teams to drive sales growth. As a Sales Support Specialist, you will be the backbone of our sales operations, ensuring smooth and efficient processes to maximize customer satisfaction and revenue generation.

POSITION RESPONSIBILITIES:

Order Processing:

- Assist the sales team in processing orders accurately and in a timely manner.

- Coordinate with internal departments such as logistics, inventory, and finance to ensure seamless order fulfillment.

- Maintain a comprehensive understanding of our product catalog, pricing, and promotional offers to provide accurate information to customers.

Trade Show Coordination:

- Collaborate with the sales and marketing teams to prepare for trade shows, including logistics, booth setup, and promotional material distribution.

- Assist in organizing travel arrangements, accommodations, and event registrations for sales representatives attending trade shows.

- Contribute to the development and enhancement of trade show strategies to optimize brand visibility and generate leads.

Customer Relationship Building:

- Act as a point of contact for customers, providing exceptional service and addressing inquiries or concerns promptly.

- Establish and nurture strong relationships with key customers, serving as a trusted advisor and maintaining regular communication to understand their needs.

- Collaborate with the sales team to identify cross-selling and upselling opportunities to maximize revenue from existing customers.

Sales Team Support:

- Provide administrative support to the sales team, including preparing sales reports, generating sales presentations, and maintaining accurate sales records.

- Assist in the preparation of sales forecasts, budgeting, and goal-setting activities.

- Collaborate with marketing and product development teams to ensure effective communication and alignment of sales strategies.

Sales Growth Initiatives:

- Work closely with other departments, such as marketing, product development, and operations, to identify opportunities and contribute to initiatives that drive sales growth.

- Conduct market research and competitive analysis to identify emerging trends and potential target markets.

- Provide insights and recommendations to optimize sales processes, improve customer experience, and enhance overall sales performance.

All Other Duties As Assigned

EXPERIENCE/QUALIFICATIONS:

- High school diploma or equivalent (Bachelor's degree preferred).

- Proven experience in sales support, customer service, or related roles.

- Strong organizational and multitasking abilities with excellent attention to detail.

- Outstanding communication and interpersonal skills to build relationships with customers and collaborate with internal teams.

- Proficient in using CRM software and Microsoft Office suite (Word, Excel, PowerPoint).

- Ability to thrive in a fast-paced, deadline-driven environment.

- Flexibility to travel occasionally for trade shows and sales-related events.

KNOWLEDGE, SKILLS, AND ABILITY:

Detail oriented

Ability to work independently and on a team

Great written and verbal communication skills.

PHYSICAL REQUIREMENTS:

Regularly: Computer Work, walking, sitting, standing

Occasionally: Lifting up to 50 lbs.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.