What are the responsibilities and job description for the Scheduling Coordinator - Surgery position at Baxter Health?
SUMMARY:
Under the direction of the Assistant OR Manager, the Scheduling Coordinator is responsible and accountable for working hand in hand with both affiliated and non-affiliated physician’s offices as well as other hospital departments to schedule patients for all types of Peri-operative procedures/testing. The scheduling of appointments with Pre-surgical Testing may occur as the result of all of the following: electronic orders received, faxed orders received and phone call orders received. The scheduler functions as a liaison between physician’s offices and Peri-operative units of the hospital to ensure excellence in care is maintained throughout the continuum of care. Must be able to use the scheduling software to schedule procedures accurately. Other duties include timekeeping, call-schedule submission to Dispatch, and daily reports.
JOB REQUIREMENTS
Education: High School Diploma or equivalent
Experience: 12 to 18 months related healthcare and/or customer service.
Other: Preferred applicant will have a working knowledge of medical terminology and computer skills. Adaptability to multiple systems is essential. Basic computer skills required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without an accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to perform the following: Must have the ability to communicate effectively, orally and in writing, to solve problems and make decisions. Spend 8 hours or more in front of computer, monitor or similar screen utilizing keyboard and/or mouse, daily. Ability to stand and walk, bend, squat, and twist, and occasionally lift up to 20 pounds with proper body mechanics. Acuity to the five senses required. Must be able to handle critical and highly stressful situations with efficiency and composure.
Work Environment:
Office setting, within a hospital environment
