Reports to :

Manager of Client Care

Time Commitment :

Full-time (non-exempt), some evenings and weekends

Position Summary :

Primary responsibilities will include driving the MRC, set-up, breakdown, coordinating maintenance, restocking of MRC and Boutique, and sanitizing.

Other responsibilities include client registration and support, and inventory of Boutique and MRC supplies.

This

role requires strong interpersonal skills and a commitment to delivering superior customer service to our clients. Key responsibilities include :

MRC set-up, driving, breakdown, maintenance, restocking, and sanitizing

40%)

• Work with Client Care Manager to prepare items needed for MRC events or appointments.
• Drive MRC to and from program sites and outreach events (outreach events may occasionally take place in the evenings or on weekends).
• Work with each site staff / security to ensure adequate parking for the MRC.
• Coordinate MRC maintenance and complete fueling.
• Provide support with MRC set-up, breakdown, and storage, including set up of Boutique items, resources, and outreach materials.
• Assist the Manager of Client Care with maintaining inventory of MRC supplies.
• Provide sanitizing of MRC before and after each site visit or outreach event.
• Coordinate interior and exterior cleaning of MRC with contracted agencies as needed.

Patient Registration and Support (40%)

• Greet clients and community partners as they enter the MRC or BACC office.
• Assist clients with Boutique appointments and accessing resources on our MRC and in our office (wigs, hats, scarves, bras, prosthetics, other community resources, etc.).
• Assist with client intake, reminder communications, follow-up communications, and data entry.
• Provide information about BACC and our programs to community members, clients, and community partners.

Other duties as assigned (20%)

• Attend staff meetings.
• Provide backup to the Helpline as needed.
• Organize and keep track of inventory and supplies (including those in storage) needed in the MRC, Boutique, and Comfort Totes.

Qualifications

High School Diploma / GED.

Current CDL and clean driving record.

Knowledge of the laws and regulations pertaining to the safe operation of vehicles.

• Minimum of one year experience driving a passenger van, tractor-trailer, bus, or similar vehicle.
• Fluency in Spanish preferred.

Excellent interpersonal skills and the ability to work well with people at all levels, both inside and outside of the organization.

Sense of humor.

To apply : Please email your resume and cover letter to Colleen Carvalho, Director of Client Care and Survivorship Education, at

colleen@bayareacancer.org

Last updated : 2024-06-18