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Bayhealth
Dover, DE | Full Time
$43k-55k (estimate)
8 Months Ago
Scheduler I
Bayhealth Dover, DE
$43k-55k (estimate)
Full Time | Ancillary Healthcare 8 Months Ago
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Bayhealth is Hiring a Scheduler I Near Dover, DE

655 Bay Rd, Suite KSTATUS: Full Time 80 Hours
SHIFT: Days
GENERAL SUMMARY:Summary:
The Scheduler I provides excellent customer service while performing complete and accurate registration and scheduling functions to provide information for continuity of care and revenue cycle efficiency. The Scheduler I is an entry-level position, responsible for patient registration, scheduling, and associated tasks which include information collection and validation. Insurance-related tasks include verification, collection of co-payments (when applicable), and collection of associated paperwork. Multitasks between answering phone calls, making outbound phone calls and assists patients and physicians with their scheduling needs. The Scheduler I must possess good communication, interpersonal, organizational skills, and a high level of attention to detail. The Scheduler I may perform other duties as assigned as the need arises or as policies change to support the departmental needs.
ESSENTIAL FUNCTIONS & ACCOUNTABILITIES:
  • Schedule/ Reschedule patients for department services or studies based on physician referral.
  • Manage electronic worklists.
  • Schedule patients utilizing the EMR, following established templates, protocols, and appointment types.
  • Communicate patient instructions.
  • Communicate to providers and patients on specific requirements and location of exams, transcribing orders, educating new patients on policies, late appointment arrival times, medications, etc.
  • Effectively communicate with department coordinators, staff, Radiologists, Medical Offices, and physicians.
  • Notifies providers and patients of requirements during scheduling process.
  • Initiate prior authorizations, and referrals.
  • When needed, execute necessary steps and documents to establish medical necessity when appropriate.
  • Ensures that medical coverage is active, updated, correct in Epic, and resolves any issues that are counterproductive to establishing eligibility. Uses Epic to determine insurance eligibility. Use websites to determine coverage/eligibility.
  • Evaluate referrals and link to appropriate upcoming appointments.
  • Communicate in a manner that provides a consistent positive patient experience.
  • Confirms patient visits.
  • Manages patient appointment cancellations and rescheduling.
  • Utilize wait lists properly to offer patients an opportunity to schedule appointments through the EMR system.
  • Contacts patients to confirm appointment dates and times prior to visit.
  • Will pre-register patient when appropriate and verify insurance eligibility.
  • Assist with communicating patient responsibilities (e.g., copays) and collect upfront.
  • All other duties as assigned within the scope and range of job responsibilities.
REQUIRED MINIMUM EDUCATION AND CREDENTIAL:
  • Education High School Diploma or GED
  • Credential None Required
EXPERIENCE:Required: 6 months experience in healthcare, hospitality, or customer service call center setting. No experience necessary if a graduate of medical assistant program or billing program.
Preferred: One year of medical clerical/office experience in healthcare, hospitality, or customer service call center setting.
PREFERRED EDUCATION AND CREDENTIAL:
  • Education Associate Degree Business Or Associate's Degree in healthcare related field or a graduate of a medical/practical nursing licensed technical program.
  • Credential Certified Revenue Cycle Representative
To view a full list of all open position at Bayhealth, please visit:
https://apply.bayhealth.org/join/

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$43k-55k (estimate)

POST DATE

10/29/2023

EXPIRATION DATE

07/05/2024

WEBSITE

bayhealthdevelopment.com

HEADQUARTERS

EMERYVILLE, CA

SIZE

<25

FOUNDED

2015

REVENUE

<$5M

INDUSTRY

Ancillary Healthcare

Related Companies
About Bayhealth

BayHealth is a UCSF Health and John Muir Health joint venture company focused on infrastructure development supporting the needs of the Canopy Health accountable care network, and serving as a joint strategic investment vehicle in support of the UCSF/JMH affiliation. We are deeply committed to value creation in the Canopy Health network and our shared vision with UCSF/JMH for innovation in patient experience, access, affordability and quality of care.

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The following is the career advancement route for Scheduler I positions, which can be used as a reference in future career path planning. As a Scheduler I, it can be promoted into senior positions as a Capacity Planner that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Scheduler I. You can explore the career advancement for a Scheduler I below and select your interested title to get hiring information.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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