**Overview:** Join our team as a Front Desk Agent where you will play a crucial role in providing exceptional guest services in a [hotel/ hospitality] environment. We are looking for a dedicated individual with a passion for hospitality to ensure our guests have a memorable stay. **Responsibilities:** - Greet guests with a warm and friendly demeanor upon arrival - Assist guests with check-in and check-out procedures efficiently - Handle guest inquiries, requests, and complaints promptly and professionally - Maintain a tidy and organized front desk area - Answer phone calls and direct them appropriately - Process reservations, cancellations, and modifications accurately - Collaborate with other hotel staff to ensure seamless guest experiences - Perform night audit duties as required **Experience:** - Previous experience in customer service, hospitality, or hotel management is preferred - Proficiency in using phone systems and reservation software - Strong communication skills with a focus on guest relations - Knowledge of night audit procedures is a plus - Ability to multitask and work effectively in a fast-paced environment If you are passionate about delivering exceptional guest services, have excellent phone etiquette, and thrive in a dynamic hospitality setting, we invite you to apply for the Front Desk Agent position. Join our team and be part of creating memorable experiences for our guests!

Job Type: Full-time

Pay: $11.00 - $13.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Evenings as needed
• Evening shift
• Holidays
• Morning shift
• Nights as needed
• Overnight shift
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Elizabethtown, KY 42701: Relocate before starting work (Required)

Work Location: In person