696 Technical Account Manager Jobs in Austin, TX
Bazaarvoice is Hiring a Technical Account Manager Near Austin, TX
Our Technical Account Managers (TAMs) are experienced consultants assigned to manage the Bazaarvoice technical relationship with a defined set of clients for the duration of their contract to ensure that the client's technical programs follow our recommended best practices, are appropriate for the client's technical infrastructure, and align with the business goals agreed upon between the client and the rest of the BV account team.
As a core member of the account team, the TAMs are the primary owners of the client’s Bazaarvoice technical program. They work in close coordination with the rest of the account team and a variety of internal teams.
What You'll Be Doing
- Engage with the client in a strategic capacity to ensure that the program follows our recommended best practices, is appropriate for the client's technical infrastructure, and aligns with the business goals agreed upon between the client and the rest of the BV account team.
- Proactively monitor the health of the technical program to identify and help mitigate problems before they impact the success of the larger BV program.
- Drive adoption of contracted solutions and services and identify opportunities for additional solutions and services that could benefit the client.
- Oversee all technical touch points with the client, including support cases, implementations, professional services projects, pilot programs, etc. and are the single point of escalation for the client for these engagements.
- Develop relationships with key technical stakeholders in the client organization to facilitate progress on projects, expand our technical footprint, and try to develop new champions and client advocates.
- Minimum 18-24 months at in a client facing role, preferably technical or technical account management.
- Experience in technical consulting or technical project management.
- Experience in account management is a big plus.
- General knowledge of web technology, preferably coding experience. Specifically, in HTML, CSS, JavaScript, XML, SQL, and other web scripting technologies.
- Basic knowledge of SEO principles and practices.
- Basic knowledge of web analytics tools and practices.
- Excellent written and verbal communication skills.
- Ability to explain complex technical concepts and processes to non-technical stakeholders.
- Ability to effectively match technical tasks to business objectives to justify effort.
- Ability to identify the required technical tasks to achieve stated business objectives.
- Ability to identify creative and non-standard ways to use our solution to help clients.
- Ability to work effectively with internal stakeholders to develop holistic account plans.
- Range quoted denotes Base Salary range Transparency & Integrity Builds Trust At Bazaarvoice, we carefully consider multiple factors when determining compensation, including your background and experience. We also take geography into consideration when we can but are not able to accommodate every location when determining our ranges. These considerations mean that compensation can vary. That said, we expect the base salary for this position to be in the range to be as listed above and will depend on your skills, qualifications, and experience. This role will also be eligible for additional compensation incentives including an annual bonus and other great benefits. Your recruiter can share more about the salary ranges and total compensation package during the hiring process. If this compensation is somewhere in your ballpark, we encourage you to apply!
Job Summary
Contractor
$83k-113k (estimate)
07/03/2024
12/28/2024
bazaarvoice.com
AUSTIN, TX
7,500 - 15,000
2005
Private
GENE AUSTIN
$500M - $1B
Related Companies
About Bazaarvoice
Bazaarvoice is a Texas-based digital platform that provides product reviews and user-generated content solutions to brands and retailers.
The job skills required for Technical Account Manager include Account Management, Verbal Communication, Consulting, Integrity, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Account Manager positions, which can be used as a reference in future career path planning. As a Technical Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Account Manager. You can explore the career advancement for a Technical Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Technical Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Account Manager job description and responsibilities
Developed new specialty business by providing technical support and relationship management across cross functional teams at new and existing accounts.
01/04/2022: Charlotte, NC
Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.
02/13/2022: Modesto, CA
Technical account managers provide high-level tech support to their customers and project teams before and after a sale or transaction.
01/24/2022: Burlington, VT
The technical account manager will work with the client to build strong relationships and ensure customer satisfaction.
03/09/2022: Greensboro, NC
They provide reports to product developers and stakeholders product performance and track account metrics.
12/31/2021: Binghamton, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Account Manager jobs
Those Technical Account Managers who do attend college, typically earn either a Business degree or a Computer Science degree.
02/03/2022: Anderson, IN
View more details on Technical Account Manager salaries across the United States.
02/05/2022: Chillicothe, OH
Extensive experience within a technical or account management area.
12/23/2021: Madison, WI
Help drive team expertise and technical thought leadership.
01/21/2022: Mcallen, TX
Proven ability to consult and be consulted on topics requiring product/technical expertise.
12/22/2021: Lubbock, TX
Step 3: View the best colleges and universities for Technical Account Manager.
Similar Jobs
Popular Articles
